University Event Scheduling Assistant (Student) (FWS

Work Where You Learn:
Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible touse Federal Work Study (FWS) awards, with a few exceptions. FWSfunds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWSfunds, please contact American University's Office of Financial Aid.

University Event Scheduling

Part time

Non-Exempt

University Event Scheduling is seeking a friendly, detail-oriented student to join our team! This part-time position offers hands-on experience with event scheduling systems and campus operations. Asa student scheduling assistant, you will help process and manage space reservations through the EMS scheduling system, respond toemails and phone calls from event organizers, and support a varietyof operational and database maintenance tasks.

• Provide front-line office coverage, including answering themain phone line, responding to general inquiries, and welcoming walk-in guests.
• Review and process space requests in the EMS scheduling system,paying strict attention to University space policies and scheduling restrictions.
• Communicate with clients via email and phone about questions or concerns related to their event requests, offering alternatives and coordinating with campus schedulers as needed.
• Assist with managing user access and data updates in EMS.

• Part-time.
• 15 hours per week.

• $18.40 per hour.

• Strong organizational skills, attention to detail, and commitment to producing quality work.
• Excellent customer service and communication skills.
• Interest and ability to work with technology and process large amounts of information.
• Professionalism and the ability to work independently and collaboratively.

• Preference for candidates who can commit to at least one full academic year (excluding summers); a two-year commitment is preferred.

• This position is available only to enrolled American University students.
• Please note this job announcement is not designed to cover orcontain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
  
  Duties, responsibilities, and activities may change at any timewith or without notice.
• American University is an E-Verify employer.
• Visit https://(Use the "Apply for this Job" box below). for additional information about American University employment and benefits.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis ofrace, color, national origin, religion, sex (including pregnancy),age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other base sunder federal or local laws (collectively "Protected Bases") in its programs and activities.