Front Desk Concierge

Job description:

We are seeking a dynamic and personable Front Desk Concierge to serve as the welcoming face of our organization. This vital role involves managing front desk operations with enthusiasm, professionalism, and efficiency. As the first point of contact for visitors, clients, and staff, you will create a positive and organized environment that reflects our commitment to excellent customer service. Your energy and organizational skills will ensure smooth daily operations while providing exceptional support to all who walk through our doors.

First Shift Saturday and Sunday, 7am - 3pm

Second Shift Saturday and Sunday 3pm - 11pm

Overnight Friday and Saturday 11pm - 7am

• Greet visitors, clients, and staff warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously.
• Handle all front desk duties including scheduling appointments, maintaining visitor logs, and managing incoming correspondence.
• Maintain office organization through filing, data entry, and document proofreading to ensure accuracy and efficiency.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using Quick Books or similar tools.
• Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace for daily administrative tasks.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining high standards of phone etiquette.

Proven experience in front desk or office management roles with strong clerical and administrative skills.

Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.

Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping software like Quick Books.

Strong communication skills; bilingual abilities are a plus to serve diverse client needs.

Demonstrated experience with multi-line phone systems and professional phone etiquette.

Ability to handle confidential information discreetly while maintaining accuracy in proofreading and data management.

Prior office experience combined with customer service background is highly desirable. Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment where everyone feels valued and supported.

Join us as a Front Desk Concierge and be the friendly face that sets the tone for a positive experience every day! Your enthusiasm, organizational prowess, and dedication will help foster a welcoming environment where everyone feels valued and supported.

• Dental insurance
• Health insurance
• Life insurance
• Referral program
• Vision insurance

Hospitality: 2 years (Preferred)

Work Location:

In person