Program Coordinator

• Provide administrative and operational support to the Russia Team
• Advance mission-critical priorities and projects with team leadership through managerial, personnel, and logistical support
• Track tasks from meetings, deliverables, and product timelines
• Support compliance with institutional standard operating procedures
• Support development, implementation, and enforcement of IT and cybersecurity education and policies
• Maintain, develop, and formalize standard operating procedures and workflow policies
• Support knowledge management requirements and procedures
• Execute special projects and identify efficiencies and opportunities
• Facilitate collaboration between the Russia and Geospatial Intelligence programs and institutional teams
• Manage team staffing, scheduling, daily updates, PTO requests, and staffing coverage
• Facilitate team development and cohesion
• Coordinate and oversee hiring processes, including qualifications, resume review, evaluations, screening calls, interviews, and hiring dashboards
• Prepare and oversee onboarding plans, materials, and first-week tasks
• Oversee and execute staff offboarding tasks
• Ensure compliance with institutional and team policies and timely completion of deliverables
• Provide logistical and scheduling support to team leadership
• Coordinate and oversee intern hiring, onboarding, and offboarding
• Support intern workload and event coordination and serve as a resource for interns

• A bachelor’s degree in international relations, history, public or business administration, Eurasian studies, or similar
• Demonstrated interest in Eurasian studies and/or the war in Ukraine
• Professional working proficiency in Russian
• 2+ years of professional experience in an operational role, preferably at a nonprofit or similar organization
• Demonstrated interest in project management
• Ability to handle multiple tasks and balance competing priorities and deadlines
• Systematic thinking and an appropriate level of assertiveness, with excellent interpersonal skills
• Meticulous attention to detail and superb organizational skills
• Mission-oriented attitude and comfort working in a fast-paced environment
• Advanced proficiency with Microsoft Office
• Experience with task-management and database programs
• Advanced technical skills and ability to learn new programs without assistance
• Passion for ISW’s research agenda and mission
• Knowledge of Ukrainian is a plus

Demonstrates strong operational support capabilities, including project management, compliance with standard operating procedures, and effective team coordination. Proficient in managing staffing processes and facilitating collaboration across teams while maintaining meticulous attention to detail.

• Project Management
• Operational Support
• Professional Working Proficiency in Russian
• Advanced Proficiency with Microsoft Office
• Team Coordination

• Project Management
• Operational Support
• Task Management
• Database Programs
• Standard Operating Procedures
• Logistical Support
• Staffing Management
• Onboarding Processes
• Attention to Detail Systematic Thinking

• Interpersonal Skills
• Organizational Skills
• Assertiveness
• Mission-Oriented Attitude
• Ability to Balance Competing Priorities

• Eurasian Studies
• Nonprofit Experience
• Compliance
• Fast-Paced Environment
• Intern Coordination

• Microsoft Office
• Task Management Software
• Database Programs