Conference and Administrative Support Specialist; Part-Time​/On-Call

The Conference and Administrative Support Specialist provides part-time, on-call support for a variety of federal government contracts in a hybrid work environment. This role combines conference and meeting coordination with administrative support to assist executive-level staff and internal and external stakeholders. Responsibilities include coordinating logistics for meetings and events, providing customer service, maintaining schedules and documentation, and supporting day-to-day administrative operations.

The ideal candidate demonstrates professionalism, discretion, flexibility, and exceptional organizational and communication skills while delivering responsive, high-quality support in both conference and administrative functions.

This is an on-call, as needed role, requiring a flexible schedule and availability to work both remotely and on-site in Washington, D.C.

• Plan, coordinate, and execute in-person, virtual, and hybrid conferences, meetings, workshops, and training events for government clients, ensuring compliance with contract requirements, agency policies, and established timelines.
• Coordinate event logistics, including venue selection, meeting space setup, audiovisual support, virtual meeting platforms, registration, travel coordination, security access, and on-site event support.
• Develop and maintain detailed conference project plans, event schedules, attendee rosters, agendas, briefing materials, and after-action documentation while serving as the primary point of contact for government stakeholders, vendors, and participants.
• Provide on-site conference support by overseeing registration, coordinating speakers and presenters, resolving logistical issues, ensuring smooth event execution, and preparing post-event reports, participant evaluations, and recommendations for continuous process improvement.

• Serve as point of contact for incoming service requests via email, phone, and in-person interactions.
• Coordinate and process customer service requests, ensuring accurate documentation and timely resolution.
• Manage and update electronic databases to track service requests and workflow.
• Collaborate with internal service providers to deliver customer support solutions efficiently.
• Maintain the Customer Support inbox and phone line, providing timely and professional responses.
• Develop and maintain tracking tools, spreadsheets, and reports to support service metrics and workflow efficiency.

• Provide administrative support to senior-level officials, including scheduling, meeting logistics, and correspondence.
• Manage and update executive calendars; schedule, confirm, and adjust meetings as needed.
• Greet and assist Treasury visitors and ensure proper meeting coordination and documentation.
• Prepare and distribute meeting materials, including agendas, briefing documents, and follow-up action items.
• Take notes during meetings, track deliverables, and follow up on outstanding tasks.
• Handle document delivery and pickup between Treasury offices, ensuring confidentiality and accuracy.
• Communicate regularly with management to provide updates on project and administrative support activities.

Follow clear, detailed instructions and use discretion and initiative to manage day-to-day tasks independently. Refer unusual or complex situations to the supervisor while providing regular updates on customer support activities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The following requirements are representative of the knowledge, skill, and/or ability required.