Office Operations Manager

Office Operations Manager

Democracy Docket is seeking an Office Operations Manager to ensure the smooth, efficient, and welcoming day-to-day operations of our DC office. This role oversees facilities, supports basic IT and accounting needs, and partners closely with the People & Culture team to create a positive employee experience.

Office & Facilities Management

• Oversee office facilities, including vendor management, maintenance requests, and coordination with building management
• Maintain office cleanliness, organization, and overall functionality
• Manage office supply inventory and ordering (including kitchen supplies, snacks, and lunch)
• Lead office planning and space management, including reconfigurations, furniture updates, and vendor coordination
• Receive and distribute incoming mail and deliveries; manage outgoing mail

IT & Equipment Support

• Manage basic company IT needs, including troubleshooting and software access
• Liaise with external IT vendors and contractors
• Order and maintain office equipment and technology

Administrative & Financial Support

• Assist with basic accounting functions, including processing checks, issuing and paying invoices
• Provide travel booking support for staff as needed

People & Culture Partnership

• Partner with the People & Culture team to foster a welcoming, well-organized office environment
• Participate in onboarding new hires
• Support internal events and company initiatives

Operations Projects

• Take on occasional special projects, such as internal events, office moves, and other operational initiatives as needed

Skills & Qualifications

• 5+ years of experience managing office operations in a fast-paced, growing company.
• Strong knowledge of office systems, vendors, and tools that keep operations and basic IT running smoothly, with the confidence to troubleshoot issues and manage external partners
• Proven ability to create a welcoming, well-run office environment that reflects company culture while managing budgets responsibly
• Highly organized, proactive, and detail-oriented, with the ability to juggle multiple priorities and respond quickly to needs as they arise

Physical Requirements

This role includes some physical and on-site responsibilities necessary for day-to-day office operations.

The employee must be able to:

• Lift, carry, and move items weighing up to 50 pounds (with or without reasonable accommodation)
• Stand, walk, bend, and reach for extended periods while setting up the office, events, or work spaces
• Use standard office equipment and technology
• Occasionally move furniture, equipment, and supplies
• Navigate stairs, elevators, and shared building spaces as needed
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, in accordance with applicable law.

Work Environment & Schedule This is a full-time role based out of our Washington, D.C. office. We operate on a hybrid schedule:
Mondays and Fridays are remote;
Tuesdays, Wednesdays, and Thursdays are in-office.

Because this position supports daily office operations, additional in-office days may be required as needed to manage deliveries, facilities needs, onboarding, events, or other operational priorities. Some flexibility in schedule may be necessary based on business needs

REQUIRED:

To apply, please complete the application and attach a resume and cover letter.

At Democracy Docket, we believe great work starts with people who feel supported, valued, and able to thrive. We're a collaborative, mission-driven team that values transparency, care for one another, and doing work that truly matters. We offer a competitive and people-first benefits package designed to support your health, financial security, and life outside of work:

• Merit-based annual bonus eligibility
• 100% employer-paid medical, dental, and vision premiums for employees
• 401(k) with 6% company match, available after 3 months
• Commuter benefits to help with your daily travel
• Generous paid time off, including:
• 18 days of PTO per year (increasing with tenure)
• 10 paid Health & Wellness days annually
• 2 paid personal days annually
• 11 paid holidays, observed per company policy

We're committed to creating a workplace where you can do meaningful, impactful work - without sacrificing your well-being.

Salary Range: $77,000-$84,000

Democracy Docket is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration…