Associate Director of Administration and Operations

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements Job Overview The Associate Director of Administration and Operations serves as the senior administrator responsible for the administrative and operational functions of the Office of Undergraduate Admissions. Reporting directly to the Dean of Admissions and serving as a member of the Office’s leadership team, the Associate Director provides executive-level administrative and operational support to the Dean and Senior Associate Directors while overseeing the systems, processes, personnel, and resources that support the work of the Office.

The Associate Director manages and provides oversight for office operations, personnel administration, procurement, facilities coordination, administrative services, records and workflow management, and other operational functions. The position supervises administrative staff, establishes priorities and expectations, develops and implements procedures, coordinates office-wide projects, and identifies opportunities to improve efficiency, consistency, and service. Working with a high degree of independence and professional judgment, the Associate Director anticipates operational needs, resolves administrative challenges, and ensures that day-to-day functions are effectively coordinated across the Office.

The Associate Director also serves as a primary liaison between Undergraduate Admissions and University administrative departments, coordinating matters that require collaboration with Human Resources, Finance, Procurement, Facilities, Information Technology, and other campus partners. The position works closely with admissions leadership and staff to ensure that administrative resources and operational processes are aligned with the demands of the annual admissions cycle and evolving departmental priorities.

Through this work, the Associate Director plays a critical role in maintaining the administrative infrastructure necessary for a complex, high-volume admissions operation. The position ensures that the Dean, leadership, admissions officers, and administrative staff have the operational support, resources, and processes necessary to carry out the Office’s responsibilities effectively and to advance the University’s undergraduate enrollment priorities.

Additional duties include, but are not limited to:

Direct the administrative operations and business functions of the Office of Undergraduate Admissions Provide executive-level administrative support to the Dean of Admissions and Senior Associate Directors Manages 2 direct reports and 4 indirect reports

Supervise administrative staff and oversee hiring, onboarding, performance management, and professional development

Develop, implement, and evaluate administrative policies, procedures, and operational practices

Oversee personnel administration, office operations, records management, procurement, facilities coordination, and administrative technology

Manage administrative projects and operational initiatives that support departmental priorities

Oversee the administrative resources that support recruitment activities, admissions programs, events, and strategic initiatives

Serve as the Office's primary liaison with University…