Documentation Coordinator

Job Details

Job Location:

DC 20037, Position Type:
Full Time, Salary Range: $35.41 - $35.41 Hourly, Federal Resources Corporation (FRC) operates at the forefront of Cybersecurity & Privacy, Intelligence, and Strategic Consulting headquartered in Erie, Pennsylvania. As a mission focused aggregator, FRC designs strategies that ensure data privacy and protection, extended network protection, "zero trust" identity management and threat detection.

PAS Documentation Coordinator / HR Modernization Coordinator supporting the Department of State's Office of Presidential Appointments (GTM/PAS).

The PAS Documentation Coordinator provides technical, administrative, documentation, records management, reporting, and operational support services to the Department of State's Office of Presidential Appointments (GTM/PAS). This position supports workforce modernization initiatives, Presidential Commission processing, records management, document control, process improvement, reporting, and implementation of Service Now Human Resources Service Delivery (HRSD) solutions.

The successful candidate will serve as a key contributor supporting HR modernization efforts, workflow automation, process optimization, records management, reporting, and operational coordination activities while ensuring compliance with Department of State policies and procedures.

• Coordinate, track, manage, finalize, bundle, and deliver Presidential Commission documentation.
• Maintain commission tracking databases and records.
• Ensure accuracy and completeness of commission-related data.
• Coordinate activities with GTM/PAS Program Management personnel.
• Support process improvements and workflow modernization initiatives.

• Develop and maintain Standard Operating Procedures (SOPs).
• Create and update process maps and workflow documentation.
• Analyze current business processes and identify improvement opportunities.
• Support automation initiatives utilizing Service Now HRSD.
• Document business processes and modernization recommendations.

• Support workforce timekeeping activities.
• Gather, validate, and analyze time and attendance data.
• Generate recurring and ad hoc reports.
• Maintain historical records for audit and compliance purposes.
• Support integration of workforce management data with Service Now HRSD.

• Manage official correspondence and document workflows.
• Track, process, and archive official documentation.
• Utilize Department document management systems.
• Coordinate document reviews and approvals.
• Maintain records in accordance with Department policies and procedures.

• Develop and maintain office file plans.
• Support records retention and disposition activities.
• Ensure compliance with Federal records management requirements.
• Coordinate records archiving and retirement activities.
  
  Maintain document retention schedules and procedures.

• Draft and edit reports, notices, procedures, guidance documents, and policy updates.
• Develop training materials and user guides.
• Create implementation documentation and process guides.
• Support internal and external communications.
• Ensure accuracy, consistency, and quality of written products.

• Participate in program reviews and operational assessments.
• Develop reports, metrics, dashboards, and presentations.
• Perform data analysis and trend identification.
• Support management decision-making activities.
• Prepare briefings for senior leadership.

• Track project activities and milestones.
• Sup…