Receptionist, Washington, DC

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it.

Summary

The Receptionist serves as the first point of contact for staff, vendors and external guests, providing a professional and welcoming presence at the front desk of a busy biopharmaceutical office. This role is responsible for managing incoming communications, coordinating visitor logistics, deliveries, and supporting day-to-day office operations under the leadership of the Director, Strategic Planning and Operations. The successful candidate will demonstrate strong organizational skills, discretion, and a commitment to delivering excellent service while ensuring the front office runs smoothly and efficiently.

The role will also work closely with the office manager, including serving as their back-up and right-hand as needed.

Preferred Skills

• Greet and assist staff and external guests in a courteous and professional manner.
• Manage guest check-in procedures, notify hosts of arrivals, and ensure visitors follow building and office security protocols.
• Assist office manager with scheduling conference rooms, coordinating meeting logistics, and supporting internal events as needed.
• Receive, sort, and distribute incoming mail and packages; coordinate outgoing shipments and courier services.
• Provide general administrative support under the leadership of the office manager.
• Monitor common areas to ensure they remain orderly and presentable; report maintenance issues when necessary.
• Handle sensitive information with discretion and maintain a professional demeanor at all times.

Requirements

• High school diploma or equivalent required; additional administrative training or coursework preferred.
• 1–3 years of experience in a receptionist, front desk, or administrative support role.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and prioritize in a fast-paced environment.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and Concur preferred.
• Demonstrated professionalism, reliability, and customer-service orientation.

• Strong sense of discretion and reliability
• This is an office-based role and requires the ability to sit or stand at a reception desk for extended periods and occasionally lift or move small packages.

We hire for skills and capabilities, not just credentials – if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

Compensation Overview:

The starting pay range(s) listed above is for full-time employees (FTE). You may also be eligible for additional discretionary incentive cash and stock opportunities. We determine starting pay thoughtfully – carefully considering the nature of the role, required skills, work location, schedule and the knowledge and experience you bring. Final compensation is guided by pay equity principles and applicable employment laws.

Compensation programs are reviewed on an ongoing basis and may be adjusted over time to reflect evolving market factors, and individual, team or Company performance.

Benefits:

Subject to the terms and conditions of the applicable plans then in effect, you may be eligible to participate in our comprehensive benefit plans – including…