Office Services Coordinator

Office Services Coordinator

Location:

1900 N Street NW, Washington D.C. M-F 7:45-5 Pay Rate: 22-24/HR on W2

Location / Work Environment:
Will have to sign NDA Dupont Circle location. Badge access into office. Onsite 5 days a week. Team of 3. Large office of about 250 employees. There are two floors that require coverage, approximately 55,000 square feet. There is both a front desk component and walk throughs on both floors (Maintain suppliers, check for cleanliness, etc.). This role is not just sitting behind the desk all day.

This is the first person along with colleague that everyone sees. This person will be loading and running dishwasher, minor maintenance on coffee machine, wiping down surfaces, changing CO tanks, loading paper into printers, etc. Professional dress required. Front facing to VIP visitors, white glove service, guest experience, also the office services, facilities maintenance, willingness to clean the coffee machine.

MUST HAVES:
Hospitality experience and events experience (hotel, event company, high end retail, elevated food & bev industry experience etc.) Need intermediate experience with Outlooks and Teams - managing calendars and booking conference rooms.

SOFT SKILLS:

Interpersonal skills, customer service/hospitability background, self-sufficient

INTERVIEW PROCESS: 1 video interview followed by 1 in person interview.

About the Role:

As a CBRE Office Services Coordinator, you will assist with providing administrative support to a small team or department. This job is part of the Office Operations function. They are responsible for providing office support to a client, business function or individual contributor.

What You'll Do:

• Works under direct supervision, provides routine reception and administrative support to an office.
• Receives and directs incoming calls and visitors to appropriate personnel.
• Solves routine issues and escalates accordingly.
• Ability to provide general hospitality services and maintaining a client-ready reception area, conference rooms and other common areas.
• Requests building and/or equipment services as needed.
• Ability to perform general clerical duties such as distributing and tracking packages, posting mail and arranges messenger services as needed. Troubleshoots for missed deliveries
• Schedules and coordinates meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
• Orders office supplies and other common use items for the office/location.
• Oversees the proper maintenance of office equipment to include copiers, phone systems and printers (color and B&W).
• Solves minor equipment problems independently.
• Oversees the proper maintenance of off-site storage records (tape back-up and hard copy).
• Maintains relationship with vendors that provide services and goods to the office.
• Ensures proper coding of invoices for services or goods for expense tracking purposes.
• Provides information on brokers and project or listing details for proper expense allocation.
• Other duties as needed.
• No formal supervisory responsibilities in this position.
• Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

What You'll Need:

• High School Diploma or GED required.
• Front Desk, Concierge, customer service or other hospitality experience preferred.
• Minimum of one year(s) related experience (e.g. Front Desk, Concierge or Customer Service roles)
• Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients,…