System Management - Contractor

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

Your role In this role, you will support the preparation and coordination of financial system operations for a regional financial institution project, helping ensure stable operations through tasks such as creating work instructions, editing Excel files, and coordinating with requesting departments. You will work with team members to carry out routine operations and respond to change requests, and even candidates without prior experience can succeed by applying basic PC skills and effective communication.

• Edit Excel files, verify data, and perform routine operational tasks
• Create and update work instructions and procedures for operators
• Receive change requests and inquiries from requesting departments and coordinate with relevant stakeholders
• Support change requests for automated processes, including batch jobs, and prepare for operations
• Share progress and issues within the team, and confirm or escalat matters as needed
• Support operations based on prior coordination when holiday or nighttime work is required
• Contribute to the stable operation of financial systems while working onsite at the client office

• Comfortable with basic PC operations, Excel editing, and administrative tasks
• Basic communication skills and a strong commitment to teamwork
• Ability to clarify uncertainties independently and complete work in collaboration with others
• Basic professional etiquette, including timely notification of delays and adherence to deadlines
• Ability to work onsite at the Hiroshima or Hakata client office five days a week from 8:39 a.m. to 5:15 p.m.
• Understanding of and flexibility regarding possible holiday or nighttime work approximately once a month, as well as overtime

• Interest in financial systems, operations preparation, and coordination tasks
• Experience in creating work instructions, coordinating with requesting departments, and handling batch change requests
• Ability to commute comfortably to the Hiroshima or Hakata area for long-term employment
• Understanding of contract employee employment terms and renewal conditions
• Motivation to improve skills through online training and self-study
• Aptitude for collaborating with a team and completing routine tasks accurately

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring.

At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success.

That’s The Kyndryl Way.

Your career with us isn’t just a job—it’s an adventure with purpose. We offer…