Lead Administrative Assistant

C2 Alaska, LLC.

Washington, DC

The Administrative Support III Senior Lead Trading and Marketing serves as the on-site lead for a team of six Administrative Support Professionals supporting the U.S. Securities and Exchange Commission, Division of Trading and Markets. The Senior Lead coordinates daily administrative operations, balances the team's workload, monitors service quality, escalates issues as needed, and serves as the primary point of contact for the contractor among assigned personnel, SEC stakeholders, and program management.

• Provides day-to-day oversight of assigned contractor personnel, including workload distribution, assignment tracking, service coverage, escalation support, and coordination with program management regarding performance or operational concerns.
• Performs complex clerical and administrative duties for senior officers, managers, and professional staff, including handling confidential or sensitive information, preparing initial drafts of correspondence and memoranda, proofreading materials, tracking internal reports, and gathering information for action by SEC personnel.
• Uses office automation software and SEC-approved systems to prepare and edit correspondence, enter and retrieve data, conduct research, create documents, send emails, maintain filing systems, update office-level spreadsheets, and support SharePoint, sec.gov, or other SEC web application updates.
• Processes, routes, and files correspondence, documents, internal reports, forms, and tips, complaints, and inquiries from the public in accordance with SEC direction and office procedures.
• Processes SEC forms and administrative requests, including time and attendance forms, visitor access requests, desktop publication requests, facilities requests, office supply requests, and maintenance-related needs.
• Answers and routes telephone calls
• Greets callers and visitors professionally
• Records accurate messages
• Documents required follow-up
• Answers routine questions
• Supports front reception operations as assigned.
• Assists the public and/or employees at front reception counter.
• Locates documents and files.
• Schedules appointments, maintains calendars, reserves meeting rooms, prepares agendas, arranges video and teleconference support, coordinates SEC IT support as needed, and records meeting minutes when assigned.
• Prints, copies, faxes, scans, assembles, distributes, files, and maintains documents; types letters, reports, newsletters, and other materials; and creates PowerPoint or other presentation materials as requested.
• Interacts with other SEC offices, divisions, and outside organizations to obtain, verify, and provide information requested by SEC personnel.
• Reviews and proofreads work products for accuracy, completeness, formatting, and consistency before submission or distribution.
• Under the direction of SEC personnel, assists with updating office forms, procedures, supplies, equipment tracking, filing systems, schedules, and communications used to support division operations.
• Other duties as assigned

• Bachelor’s degree from an accredited college, university, school, or educational institution recognized by the US Department of Education.
• Minimum six (6) years' administrative support experience
• Minimum two (2) years as a team lead or primary administrative point of contact.
• Ability to provide a favorable credit history.
• Successfully pass background and drug screening

• Experience supporting SEC, federal agency, financial regulatory, litigation support, or executive office operations.

• Proficiency with Microsoft Word, Excel, Access, Outlook, SharePoint, and other office automation tools used to prepare correspondence, manage records, track…