Senior Manager, U.S. DC Office and Facilities

Senior Manager, U.S. DC Office and Facilities

At Bristol Myers Squibb, our employees often ask, "Who are you working for?"—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits.

This is work that transforms the lives of patients, and the careers of those who do it.

The Senior Manager, U.S. DC Office and Facilities, will serve as the on-the-ground operational lead for our busy, ~75-person Washington, DC office. The successful candidate will be proactive, detail-oriented Office & Facilities Manager to serve as the on-the-ground operational lead for our busy, ~75-person Washington, DC office. This role sits within the U.S. Policy & Government Affairs team and ensures the DC office runs smoothly day to day, in close partnership with the corporate, Boston-based facilities team.

The DC Office and Facilities Manager will ensure kitchen and office supplies are ordered and stocked, organize conference rooms (reservations, maintenance), manage space use by visitors, secure badge access, configure multi-purpose space for events, briefings, and meetings, and understands daily needs will shift and evolve. This job is well suited to a candidate that enjoys variety, works hard with minimal supervision, takes ownership of the details, and is comfortable both coordinating with corporate teams and rolling up their sleeves (including moving furniture) to get a space ready.

A strong executive presence will also be key to success in this role.

Food, Beverage, and Supplies

• Order, stock, and maintain kitchen food, beverage, and pantry supplies; track inventory and manage vendor relationships
• Order and maintain general office supplies, ensuring the office is consistently well-stocked
• Coordinate catering for internal meetings, briefings, and events as needed; support set-up and clean up

Space and Conference Room Management

• Manage conference room reservation systems and resolve scheduling conflicts; establish intake system for stakeholders wishing to use space
• Oversee day-to-day space utilization; engage IT staff to troubleshoot A/V and other technology needs
• Reconfigure the multi-purpose room for different uses (meetings, briefings, receptions, all-hands), including physically moving tables, chairs, and furniture
• Liaise with building staff on use of the building conference center
• Maintain a clean, organized, and professional office environment

Security and Access

• Manage employee and visitor badge access; issue, deactivate, and track badges
• Serve as a point of contact for building security and visitor check-in procedures
• Monitor compliance with office security protocols and escalate issues as needed

Facilities Coordination

• Serve as the DC office's primary liaison to Corporate Facilities on maintenance requests, building management issues, and vendor coordination
• Coordinate repairs, cleaning services, and building-related issues with building management/landlord
• Support office moves, reconfigurations, or build-out projects as needed, including temporary oversight of We Work space in same building

General Office Management

• Serve as a welcoming contact for staff, visitors, and guests
• Prepare for and support executive guests (CEO, other C-suite visitors); provide five-star experience for them
• Support onboarding logistics for new hires (workspace setup, badges, supplies)
• Assist with planning and logistics for internal events, meetings, and government affairs-related convenings
• Ensure consistent service levels, performance standards, and timely resolution of support requests.
• Manage relationships with office vendors (cleaning, plants, mail/shipping, etc.)
• Handle ad hoc administrative and operational requests from the Government Affairs & Policy team and broader office

Qualifications

• Bachelor's degree preferred
• 3+ years of experience in office management, facilities coordination, or administrative operations, ideally in a fast-paced professional office environment
• Strong organizational skills with the ability to juggle multiple priorities and competing requests
• Excellent interpersonal and communication skills; comfortable interacting with staff at all levels, visitors, and external vendors
• Strong executive presence
• Demonstrated…