Judicial and Public Services Supervisor

The Judicial and Public Services (JPS) Supervisor is responsible for leading and managing all public-facing records related services for the court, ensuring high-quality customer service for attorneys, self-represented litigants, and the general public. Representative duties are intended to illustrate the major duties and responsibilities that are performed by this position. Representative duties may be adjusted based on the operational needs of the Clerk’s Office.

The candidate selected for this position will be eligible for a generous federal employee benefits package which includes:
Paid vacation and sick leave, paid parental leave, and 11 paid federal holidays per year. Optional participation in Federal Employees Health Benefits plans (health, dental and vision);
Federal Employees Group Life Insurance;
Flexible Benefits Program. Public transportation subsidy, on-site fitness center, Employee Assistance Program (EAP). Participation in the Federal Employees Retirement System (FERS). Optional participation in Thrift Savings Plan (up to 5% employer matched contributions). Public Service Loan Forgiveness program pursuant to the term of the (PSLF) program.

• CL 28 ($81,906 - $133,178): Candidates must possess at least three years of progressively responsible administrative experience in a professional office environment. This experience should demonstrate a consistent ability to apply complex rules, regulations, and directives while utilizing automated technology for word processing, data entry, and report generation. At least one of these years must include specialized experience in a supervisory or managerial role, providing the candidate with a thorough knowledge of the basic concepts, principles, policies, and theories of management and leadership.
  
  Required supervisory experience may be substituted by clerk’s office or operations experience with a federal court.

• Bachelor’s degree from an accredited college or university.
• Prior experience working in the federal or state judiciary.
• Knowledge of case administration and management processes and electronic case filing systems.
• Experience using Microsoft 365 applications, including SharePoint, in an office environment.
• Demonstrated ability to work in a fast-paced and frequently changing environment.
• Demonstrated strong writing and editing abilities in a professional environment.
• Knowledge of project management, quality management, and process improvement practices and tools.