Client Development & Account Manager

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Client Development & Account Manager page is loaded## Client Development & Account Manager locations:
Washington DCtime type:
Full time posted on:
Posted Todayjob requisition :
R268628

Legal departments are transforming rapidly, driven by rising expectations for efficiency, transparency, and the strategic use of technology. Clients are seeking innovative ways to manage risk, control costs, and unlock greater value from their legal services. At Hogan Lovells, we are meeting this moment by investing in stronger client partnerships, smarter operations, and new capabilities, including responsible use of advanced technologies to help our clients achieve their goals.

As a Client Development & Account Manager in the global Marketing & Business Development (M&BD) team, you will play a central role in that strategy. You will manage one of the firm’s most significant client relationships, helping to shape and drive our business development priorities. This role sits at the intersection of relationship management, operational excellence, and client service innovation - empowering our teams to deliver consistent, high‑quality experiences while deepening client engagement.

You will work alongside a highly collaborative global team that is recognized across the firm and by clients for its proactive, strategic approach to managing major accounts. You’ll partner closely with senior lawyers, sector leaders, and business services colleagues, and you will have opportunities to contribute to firmwide initiatives such as our key client program, relationship‑driven business development efforts, and client feedback strategy.

At Hogan Lovells, you will join a culture that values continuous learning, diversity of thought, thoughtful collaboration, and professional excellence. We offer opportunities for career growth across regions and practice areas, exposure to sophisticated clients, and access to modern tools and methodologies that support impactful client work.

This role offers the chance not only to contribute to the success of major client relationships, but also to help shape how we deliver value in a rapidly evolving legal landscape.
** JOB DESCRIPTION
** The Client Development & Account Manager’s responsibilities fall into the following major areas of focus, with other duties as assigned:

CLIENT MANAGEMENT
* Manage the firm’s relationship with a major client in the Life Sciences and Health Care sector, acting as a key point of contact both internally within the firm and directly with the client.
* Partner with internal stakeholders to develop, maintain, and execute a strategic client plan.
* Identify opportunities to deepen the client relationship and propose creative, strategic approaches to expand engagements.
* Serve as a central communicator for the client team - sharing updates, guiding meetings, and organizing agendas, notes, and action items.
* Plan and execute internal and external client meetings, client-facing events, CLE programs, sponsor ships, and other initiatives that strengthen the client relationship.
* Assist with panel management and formal and informal pitch opportunities, including preparing teams for pitch presentations and ensuring that pitch documents reflect key messages for developing the client relationship.
* Support client service excellence through reporting, client feedback, and collaboration with internal teams on billing, guidelines, conflicts, and operational needs.

BILLING AND BUDGETING
* Partner with internal stakeholders to develop detailed plans for legal matters, including timelines, milestones, budgets, and resource requirements.
* Track budgets including, but not limited to, deliverables, assumptions, generating reports, and escalating activities when there are material changes in scope or status.
* Monitor internal teams for adherence to client billing guidelines when opening new matters, processing client invoices, reviewing time entries for accuracy, and compliance with billing guidelines.
* Work with the client’s billing department to ensure compliance, transparency, and predictability.
* Ensure consistency across matters and proactively seek solutions for issues…