Lead Hospitality Associate Jo

Position: LEAD HOSPITALITY ASSOCIATE JO-2602-566254
Corporate Lead Hospitality Associate

Location: Washington, DC 20036

Pay Rate: $23.50 per hour

Schedule: Monday - Friday | 8:30 AM - 5:30 PM

Position Summary

The Corporate Lead Hospitality Associate serves as a working lead within a professional law firm environment, overseeing daily hospitality operations while providing coverage and support for reception and mailroom functions. This role is responsible for delivering exceptional client service, maintaining operational consistency, and ensuring a polished workplace experience for attorneys, staff, and visitors.

Key Responsibilities

• Lead and support daily hospitality, reception, and mailroom operations to ensure seamless service delivery.
• Coordinate conference room setups, catering services, pantry stocking, and hospitality support.
• Greet and assist clients, visitors, and vendors, providing professional reception desk coverage as needed.
• Oversee mail and package distribution, courier coordination, shipping requests, and delivery tracking.
• Ensure compliance with firm service standards, security protocols, and operational procedures.
• Provide administrative support and perform additional duties as assigned.

Required Skills & Qualifications

• Experience in hospitality, office services, or a corporate/professional services environment.
• Prior lead or supervisory experience preferred.
• Strong customer service, communication, and organizational skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel).
• Catering and conference services experience required.
• Ability to lift and carry 50+ pounds.
• Ability to multitask effectively in a fast-paced, client-facing setting.

Why Join Us

This is an excellent opportunity to step into a leadership role within a prestigious law firm environment, supporting high-level client services and professional workplace operations.

Equal Opportunity

Employer:

We provide equal employment opportunities to all qualified applicants and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.