Business and Data Analyst

The Amivero Team

Amivero’s team of IT professionals delivers digital services that elevate the federal government, whether national security or improved government services. Our human‑centered, data‑driven approach is focused on truly understanding the environment and the challenge and reimagining with our customer how outcomes can be achieved. Our team of technologists leverage modern, agile methods to design and develop equitable, accessible, and innovative data and software services that impact hundreds of millions of people.

As a member of the Amivero team you will use your empathy for a customer’s situation, your passion for service, your energy for solutioning, and your bias towards action to bring modernization to very important, mission‑critical, and public service government IT systems.

The Business Process Analyst (Workforce Data, Strategy, and Planning) supports the development of workforce strategy, process engineering, workforce data models, and roadmaps for our federal client. The role works closely with our client to collect, validate, and analyze data through interviews and data collection. The Business Process Analyst will map and model organizational processes, developing business case assessments that document these processes and provide recommendations for future strategy.

• Collect workforce data relevant to business case analysis and assessments, including but not limited to HR data (headcounts, vacancies, retirement/attrition, recruiting, skills), financial data (cost, budget), and interview/survey data.
• Perform maturity assessments and analysis for each organization and make recommendations for business cases.
• Map end‑to‑end processes for current and future state HR processes using Visio or similar technology.
• Identify inefficiencies, bottlenecks, and redundancies, and make recommendations and proposals for process improvements.
• Draft analytical work products, such as business case analysis and process flows, to support the customer with workforce strategy and planning.
• Collaborate with government stakeholders and the contractor team to collect and analyze data, respond to ad hoc requests.
• Work with the data model team to implement findings and recommendations into an integrated data model.
• Communicate insights to technical and non‑technical stakeholders.

• Active CBP Public Trust required.
• Bachelor’s degree and 3+ years of experience in business process analysis, workforce planning, analytics, or process improvement.
• Experience with process mapping tools (Visio, Miro, Lucidchart).
• Experience with workforce data, workforce planning, and strategy development.
• Strong understanding of HR processes and workforce planning frameworks.
• Experience drafting and presenting executive‑level analytical work products and briefings.
• Excellent communication, collaboration, and facilitation skills.
• Data analytics and dashboarding experience, preferred.

EOE/M/F/VET/DISABLED – All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Amivero complies with applicable state and local laws governing non‑discrimination in employment in every location in which the company has facilities.