ERP​/HCM Techno-Functional Senior Analyst

SUMMARY:

DC Water provides clean drinking water to residents of the District of Columbia, and wastewater treatment services to both residents of the District of Columbia and wholesale customers in Maryland and Virginia. At DC Water, our values guide our actions, behaviors and decision making. Through extensive collaboration across DC Water leadership, initiatives are brought forward and evaluated to advance the five imperatives of the Blueprint 2.0, DC Water’s strategic plan.

DC Water has made an investment in proven technology to enable advancement of strategic objectives. This position is part of the Center of Excellence team, a cross functional team of people responsible for developing and managing ERP cloud strategy, data governance and best practices that the rest of the organization can leverage to transform the business. This role plays a key role in defining and communicating the product vision and delivery roadmap of our Enterprise Resource Planning (ERP), Enterprise Performance Management (EPM), and Human Capital Management (HCM) platforms.

Seeking a professional passionate about the delivery of best-in-class ERP capabilities, improving the value and benefits of the platform to meet organizational goals. To coordinate with key collaborators to inform the product vision, backlog prioritization and delivery releases and to be responsible for the product life cycle of the ERP platform.

This position reports to the Manager/Director of ERP System and Controls, will be responsible for ERP and related systems operations and maintenance, coordinating and assisting with identification, development, and implementation of process improvements and new projects that improve Finance & Procurement, Budget (EPM), and Payroll operations and processes. This position will need 50% of time allocation for hands on work on some of the ops tickets and change requests and remaining 50% of time allocation for management, new projects and process improvements.

This position will apply in-depth financial subject knowledge and management skills to improve Finance, Payroll, HCM and Procurement operations and increase efficiency and transparency of financial and rate making operations.

• Partners with business leadership to support the overall performance of the system; supports vision and initiatives of the Center of excellence team, establishes goals, and reports achievement progress.
• Identifies and coordinates resolution of system issues by working with DC Water Business, IT, Managed Care Services, and software vendor’s support center.
• Initiates new projects that improve Finance & Procurement, HCM, Budget (EPM), and Payroll operations and processes.
• Allocates 50% of time for hands-on work on ops tickets and change requests and the remaining 50% of time for management, new projects, and process improvements.
• Serves as Lead on process improvement projects across the Finance, Procurement & Compliance cluster to include developing project scopes, determining project implementation schedules, resource management, budget estimates, risk management, and project quality assurance.
• As directed, represents the Director of Center of Excellence in meetings with external agencies or with internal and external stakeholders.
• Initiates and actively participates in projects related to improvements and automation of various business processes in Finance/Procurement/Payroll applications and develops cost/benefit analyses in support of system initiatives.
• Performs other duties and special projects at the discretion of the Director of Center of Excellence.
• Evaluates and recommends changes to current and future ERP System configuration and introduces new financial reporting/processing tools to meet organizational needs.
• Operates with considerable latitude and independence, is highly self-directed and self-motivated. Gets management involved as needed and keeps management updated on status of projects. Decision making involves problems that require research, analysis, and evaluation of multiple variables.
• Creates business requirements, user test scenarios, test data, test plans and design documents for the enhancements and…