Technical Writer Min ; Webcam ; HYBRID_Only local to DC​/MD​/VA Area

Position: Technical Writer with Min 5yrs Exp (Webcam Interview) (HYBRID_Only local to DC/MD/VA Area)
We are looking for Tech Writer (Min 5yrs Exp) HYBRID (Webcam interviews)

POSITION DESCRIPTION

DIRECT CLIENT Position

Number of positions: 1

Length: 15 Months + (annual extensions)

Location:
Washington DC 20024

Immediate interviews - Webcam interviews ONLY

T027
- Tech Writer

* Only submit local candidates to DMV region
* * Hybrid position - candidate will be required to be on-site 3x/week in the near future*

Duties and Responsibilities:

Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures

Track the development and delivery of monthly, quarterly, and semiannual documents and reports;

Perform technical edits and support quality reviews.

Develop quality standards, graphics, format, and style for internal and external IT documents.

Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials

Contribute to the organization's messaging strategy, crafting content guides for new products and features

Understand new features, learn how they work, and document them in crisp, easy-to-follow language

Improve existing documentation based on customer feedback.

Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.

Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.

Use visual models and tools to communicate workflows, communications, relations, and system operations.

Performs other related duties as assigned.

Must be detail oriented with strong analytical and problem-solving skills.

Education: Bachelor's Degree in Computer Science or related field

Qualifications:

5+ years of experience as a Technical Writer

5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint.

Excellent written communication and grammatical skills. Strong attention to detail is critical.

Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.

3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with

Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures Microsoft SharePoint.

3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web

Required/Desired Skills

Candidates must have ALL the "Required" skills in order to be considered for the position. "Desired" or "Highly Desired" skills are a PLUS but may NOT be required

Skill Matrix

Experience with Business workflow processes

Required / Desired

Amount

of Experience

Bachelor's Degree in Computer Science or related field

Required

0

Experience as a Technical Writer

Required

5

Years

Experience with documentation tools Microsoft Excel, Word and Power Point

Required

5

Years

Hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft Share Point

Required

3

Years

Experience using content publishing tools to write, format, manage, and publish technical content on the web

Required

3

Years

Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities

Required

0