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HelpDesk/Support Customer Service Rep Technical Support Bilingual

Customer Support & Education Specialist

Job in Washington, District of Columbia, 20022, USA
Listing for: WinRed Technical Services, LLC
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology services company is seeking a Customer Support Specialist responsible for delivering high-quality support and education to customers. The role requires managing customer inquiries, supporting onboarding processes, and maintaining documentation. Ideal candidates should have 1–3 years of experience in customer support, strong organizational skills, and proficiency with support tools like Intercom. A detail-oriented, customer-focused approach is essential for success in this dynamic environment.
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