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Customer Service Rep Customer Success Mgr./ CSM

Director, Customer Experience & Service Ops

Job in Washington, District of Columbia, 20022, USA
Listing for: Sharecare
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A digital healthcare company is seeking a Director of Customer Service to lead operations for its Health Data Services. This role involves overseeing call center performance, driving customer engagement, and ensuring high service standards. Candidates should have extensive experience in management, strong customer service skills, and proficiency in relevant software. This position offers the chance to improve service delivery and enhance customer satisfaction in a dynamic environment.
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