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Technical CS Lead: Onboarding

Job in Washington, District of Columbia, 20022, USA
Listing for: HireCapital
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Technical CS Lead: Onboarding, Renewals & Growth
A technology company is seeking a Customer Success Manager to take charge of onboarding, fostering customer relationships, and ensuring product adoption for technical accounts. This is a critical role requiring over 4 years of experience in Customer Success at a B2B SaaS company. The ideal candidate will thrive in a fast-moving environment and handle renewals and upselling efficiently. The position offers a competitive compensation package, health benefits, and strong opportunities for career growth in a hybrid work environment.
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