More jobs:
Tour Scheduler; TS
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-03
Listing for:
Ladgov Corporation
Full Time
position Listed on 2026-03-03
Job specializations:
-
Customer Service/HelpDesk
Admin Assistant, Clerical -
Administrative/Clerical
Admin Assistant, Clerical
Job Description & How to Apply Below
Position Title: Tour Scheduler (TS)
- Job Type:
Full-Time. - Job Location:
Bureau of Engraving and Printing, Washington, D.C. - Requirements:
The Candidate shall have :- U.S. citizenship
- Minimum 2 years of customer service experience handling high call/email volume
- At least 1 year experience using scheduling/reservation software and MS Office
- Must pass BEP security clearance
- Duties:
The Candidate must:- Schedule all tours (public, school, congressional, ASL, etc.) using BEP software
- Answer tour office phones and respond to inquiries via phone/email
- Confirm reservations, send confirmation packets, and update tour calendar
- Coordinate visitor requirements including accessibility or language needs
- Prepare ticket inventory, reports, and daily scheduling documentation
- Serve as the communications hub for the TVC's public interface
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