More jobs:
Learner Operations Associate
Job in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-05
Listing for:
Virtual Vocations Inc
Contract
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep
Job Description & How to Apply Below
Key Responsibilities Support onboarding for non-coaching learners and manage enrollment across various clients Assist with learner re-enrollment through calling campaigns and provide over-the-phone support Provide operational support for Customer Success and Channel Partner teams
Required Qualifications Bilingual fluency in English and Spanish (spoken and written) Minimum of 2 years of experience in customer service, operations, or a similar field Comfortable using Microsoft Excel for basic tasks
Experience with mass digital communications tools (e.g., Hub Spot, Salesmsg, Freshdesk) Proactive and able to take initiative without strict guidance
Position Requirements
10+ Years
work experience
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