Programmatic Account Manager - Political

Programmatic Customer Success Manager - Political

Remote + Client meetings in the Washington, DC area

*** This is a client-facing, programmatic customer success manager role that requires experience in POLITICAL campaigns ***

Our client is a growing AdTech platform serving political and other highly regulated advertisers. They’re hiring a Senior Customer Success Manager to support political and advocacy clients using a programmatic DSP.

You’ll manage a mix of self-serve and managed-service accounts, acting as a strategic partner across onboarding, training, campaign execution, and optimization. This role is ideal for someone who understands both programmatic advertising and political compliance and thrives in fast-moving campaign environments.

• Own relationships with political, advocacy, and agency clients
• Guide clients on platform usage, best practices, and campaign strategy
• Support campaign setup, optimization, pacing, and troubleshooting
• Ensure compliance with FEC and state-level political regulations
• Partner cross-functionally with AdOps, Sales, and Product
• Drive retention, renewals, and account growth

• 5+ years in Programmatic Customer Success, Account Management, or Ad Operations
• Strong experience with DSPs and programmatic advertising
• Political advertising experience required
• Working knowledge of political compliance (FEC, state-level)
• Comfortable supporting both self-serve and managed-service clients
• Clear communicator with strong organizational and analytical skills