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Customer Success Management

Senior Customer Success Manager - Enterprise Growth & Value

Job in Washington, District of Columbia, 20022, USA
Listing for: Menlo Ventures
Full Time position
Listed on 2026-08-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 126500 - 178250 USD Yearly USD 126500.00 178250.00 YEAR
Job Description & How to Apply Below
Menlo Ventures is looking for a Senior Customer Success Manager in Washington, D.C. to take ownership of a portfolio of Mid-Market and Enterprise customers. The role entails managing customer relationships, supporting successful implementation, and driving measurable outcomes. Candidates should have at least 3 years of experience in SaaS customer success, strong analytical skills, and the ability to build relationships with senior executives.

A flexible PTO policy and professional development budget are among the appealing benefits.
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Position Requirements
10+ Years work experience
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