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Client Success Specialist — IT Support & CRM

Job in Washington, District of Columbia, 20022, USA
Listing for: Foundant + smartsimple
Full Time position
Listed on 2026-10-02
Job specializations:
  • Customer Service/HelpDesk
    CRM Systems & Management, HelpDesk/Support
  • IT/Tech
    CRM Systems & Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 52000 - 76000 USD Yearly USD 52000.00 76000.00 YEAR
Job Description & How to Apply Below

Foundant + Smart simple is seeking a client support specialist who will address software questions by phone, chat, and email, with emphasis on SLA breaches and delivering timely solutions.

You’ll deepen product knowledge, hand off smoothly between teams, train users when needed, and contribute to process improvements while maintaining proactive, professional communication with clients.

Are you ready to take on the Client Success Specialist — IT Support & CRM role at Foundant + smartsimple?

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Client Success Specialist — IT Support & CRM role at Foundant + smartsimple, based in United States.

We are looking to fill the Client Success Specialist — IT Support & CRM position at Foundant + smartsimple in United States.

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