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Front Desk Leader — Member Experience

Job in Washington, District of Columbia, 20022, USA
Listing for: New York Sports Club
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Event Management & Planning, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below

New York Sports Club is seeking a Front Desk Supervisor to ensure a welcoming environment and high-level customer service. In this role, you will assist with member retention and support the General Manager with various tasks, including overseeing Service & Sales Representatives.

The ideal candidate has experience in customer service and supervision in fitness or hospitality. This full-time position requires working weekend shifts and a focus on professional development.

Step into the Front Desk Leader — Member Experience role at New York Sports Club in Washington, DC, United States and grow with us.

This posting is for the Front Desk Leader — Member Experience role at New York Sports Club, based in Washington, DC, United States.

We are looking to fill the Front Desk Leader — Member Experience position at New York Sports Club in Washington, DC, United States.

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