Senior Program Manager

The Senior Program Manager (SPM) leads Reach’s Programs Team and is responsible for the execution, quality, and continuous improvement of all Reach programs. The SPM reports directly to the Executive Director (ED) and serves as a key member of Reach’s leadership team.

The ideal candidate possesses literacy expertise with a strong understanding of foundational reading instruction-phonics, phonemic awareness, fluency, vocabulary, and comprehension-and the pedagogical skill to train staff and teen tutors in these areas. They communicate effectively with internal and external stakeholders, build strong relationships with youth, and create the conditions for staff to facilitate well-managed, joyful literacy environments. The SPM has effectively managed and led teams - and worked collaboratively to support the achievement of individual and team results.

The SPM is mission-driven, guiding full and part-time staff members towards achievement of Reach’s mission through intentional training, strategic application of pressure and support, and adherence to Reach curriculum and protocols - while simultaneously introducing relevant ideas and practices from the field of education, youth and workforce development.

This role is both strategic and relational. The SPM strengthens organizational connections, supports team-wide goal setting, and collaborates closely with colleagues to ensure program excellence. They oversee Reach’s four core programs:

• After School Tutoring Program (ASTP)
• Summer Leadership Academy (SLA)
• Teen Publishing Project
• Teen Philanthropy Challenge

The SPM manages and reports on all programmatic activities and ensures effective program delivery as measured by the indicators outlined below.

• Oversee and support staff in coordinating and delivering the After School Tutoring curriculum; ensure materials and supplies are prepared and distributed to Program Instructors (PIs).
• Collaborate with full-time staff to refine, develop, and deliver training for Program Instructors and Liaison Teachers.
• Foster a positive, supportive experience for all program-affiliated employees, contractors, and volunteers.
• Strengthen relationships across the program ecosystem: among PIs, between PIs and full-time staff, between PIs and tutors, and among tutors within and across cohorts.
• Define and manage participant recruitment and enrollment strategies; coordinate recruitment activities at partner schools throughout the year.
• Manage elementary student recruitment and enrollment in collaboration with school principals and liaisons.
• Collaborate to identify and coordinate opportunities for participant outings.
• Manage and maintain inventory and distribution of program supplies and resources.
• Regularly review and update the Program Team’s practice manual.
• Build and maintain strong relationships with administrators and partners (e.g., Connected Schools Managers, Teacher Liaisons); communicate effectively to advance organizational priorities and keep team members informed.
• Edit existing documents as needed. Create new content; innovate and generate relevant program materials in keeping with current research and proven trends from the field of education.
• Design new protocols to support hiring and training of part-time staff, contractors, and volunteers.

• Model Reach’s values and contribute positively to organizational culture.
• Participate actively in team meetings, one-on-one meetings with the ED, and other internal meetings that support organizational functioning.
• Attend team retreats and celebratory events; support planning and preparation in collaboration with members of the leadership team, the board (where applicable) and external partners.
• Engage in internal professional…