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Headquarters- Subject Matter Experts; HQ SMEs

Job in Washington, District of Columbia, 20022, USA
Listing for: ITCON Services
Full Time position
Listed on 2026-10-20
Job specializations:
  • Education / Teaching
    Training Instructor / Specialist
Salary/Wage Range or Industry Benchmark: 110000 - 160000 USD Yearly USD 110000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Headquarters-Based Subject Matter Experts (HQ SMEs)

ITCON Services is looking for a bright, motivated Headquarters-Based Subject Matter Experts with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.

Key Responsibilities
  • Providing expert advice and guidance:
    Offering specialized insights and recommendations to teams, stakeholders, and clients on topics within their area of expertise.
  • Driving innovation and problem-solving:
    Utilizing in-depth knowledge to identify and resolve complex challenges, streamline processes, and contribute to developing innovative solutions.
  • Ensuring accuracy and quality:
    Reviewing and validating deliverables, documentation, and processes to ensure they adhere to industry best practices, company policies, and regulatory standards.
  • Developing and delivering training and documentation:
    Sharing knowledge and expertise with colleagues through training programs and creating comprehensive documentation.
  • Collaborating with various teams:
    Working closely with product development, engineering, marketing, customer service, and other departments to enhance capabilities and drive innovation.
  • Maintaining knowledge and staying current:
    Continuously researching and analyzing industry trends and developments to remain at the forefront of their field.
  • Acting as a resource for internal and external stakeholders:
    Responding to inquiries, clarifying doubts, and educating others on complex concepts.
Essential qualifications and skills
  • US Citizen (REQUIRED)
  • 5-Days a week onsite in Washington, DC (Near Navy Yard Ball-Park)
  • 4-8 Years experience as a HQ-SME
  • Extensive experience and knowledge in a specific field:
    Possessing a deep and current understanding of their area of specialization, often gained through years of practical application.
  • Strong analytical skills:
    Ability to analyze data, reports, and industry trends to identify areas for improvement, solve problems, and provide valuable insights.
  • Excellent communication and interpersonal skills:
    Effectively communicating complex technical information to diverse audiences, both verbally and in writing.
  • Teamwork and collaboration skills:
    Working effectively with cross-functional teams to achieve common goals.
  • Ability to develop and deliver training:
    Sharing knowledge and expertise with others through formal training and informal mentoring.
  • Commitment to continuous learning and professional development:
    Proactively staying updated with the latest industry advancements and honing their skills.
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