Unified Communications Engineer

** Description*
* SAIC is seeking a highly skilled Unified Communications Engineer to design, deploy, and manage our advanced communication systems. The ideal candidate will bring over 8 years of technical expertise, leadership experience, and a results-driven mindset to ensure seamless communication solutions that meet our business goals.

3 days onsite Wash DC - 2 days remote.

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* Key Responsibilities:

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* + Design and implement scalable VoIP solutions, ensuring seamless voice and video communication.

+ Manage and maintain Cisco Unified Communications systems (CUCM, Unity Connection, Contact Center, etc.).

+ Perform troubleshooting, routine maintenance, and QoS optimization for communication systems.

+ Collaborate with cross-functional teams to integrate VoIP systems with data networks.

+ Develop automation scripts to enhance efficiency and reduce manual tasks.

+ Conduct regular system health checks and monitor network performance.

+ Maintain Unified Communication architecture diagrams and detailed system documentation.

+ Provide technical support, manage special projects, and streamline processes to improve system efficiency.

** Qualifications*
* *
* Required Experience:

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* + BS and 9 years of experience in Unified Communications, VoIP, and telecommunication systems. (4 years experience in lieu of degree).

+ Proficiency in tools like Power Shell, Service Now, and SharePoint.

+ Strong understanding of Cisco Unified Communication technologies including Cisco Call Manager (CUCM), Cisco Unity, Cisco Contact Center Express (UCCX), Cisco UCS, and Cisco Comstice.

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Experience with Calabrio, Stonefax, Microsoft InGenius, and Nuance is a plus.

+ Understanding of networking protocols (SIP, WAN, TCP/IP, MPLS, etc.).

+ Strong leadership, research, and project management skills with a proven ability to deliver complex solutions.

** Certifications (Preferred):*
* + Cisco Certifications (CCNA, CCNP, CUCM, etc.) and CompTIA Security+ certification.

+ Any relevant Unified Communications certifications.

+ Microsoft Azure certifications.

Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

REQNUMBER: 2600056

SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity.

Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit  For information on the benefits SAIC offers, see Working  AA M/F/Vet/Disability