Unified Communications Engineer Jobs
Listed on 2026-08-16
-
Engineering
Systems Engineer, IT Specialist
Job Posting
Top Skills - Must Haves
• Voip
• ts/sci
• unified communications
• cisco call manager Top Skills' Details 1.TS/SCI clearance 2. 5+ years of experience in monitoring and administering Cisco Telecommunication Systems
3. Ability to create, analyze, and troubleshoot call flows and call detail records. Secondary Skills - Nice to Haves
• UC
• Cisco voice
• Cisco VoIP
• CUCM
A Cisco Call Manager Engineer, also known as a Cisco Unified Communications Manager Engineer, is responsible for designing, developing, and implementing network and telecommunications infrastructure according to the needs of their organization. The engineer monitors the organization's networks and connections, playing an active role in the installation of the Cisco network operating system software. They evaluate, configure, and maintain network hardware and software, utilizing Cisco's proprietary SCCP protocol.
Key Responsibilities:
- Network Design and Implementation:
Develop and implement the physical design and architecture of computer networks, including LANs, WANs, and VoIP. - Deployment and Troubleshooting:
Deploy, troubleshoot, monitor, and optimize IP telephony, voice, video, and mobility solutions. - Software Upgrades:
Assist and lead the design and implementation of Cisco Unified Communication products, including software upgrades on existing Cisco voice deployments. - Technical Assistance:
Provide technical assistance to Network Analysts and Network Professionals, identifying and resolving issues related to Cisco software, IP phones, and voicemail. - Coordination:
Coordinate with various IT staff, business partners, internal clients, and vendors to ensure smooth network operations. - Session Management:
Identify, plan, and execute session management strategies to increase efficiency. - Remote Monitoring:
Experience in remote monitoring and management of enterprise IPT environments is an added advantage. - Customer Support:
Provide end-user support in Cisco VoIP/UCCE environments, resolving customer issues and handling internal escalations independently.
Location & Work Requirements Candidate will be working in a SCIF. Open to candidates in:
1) Washington DC
2) Seal Beach, CA
3) Satellite Beach, FL MUST BE ABLE TO WORK EST STANDARD SCHEDULE
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).