Credit Analyst B - Temp

Who We Are

We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we’re calling all problem solvers, innovators, community builders, and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier, and more resilient. We’re powered by purpose‑driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity, and community service.

We are a Fortune 200 company with 19,000 colleagues serving more than 10 million customers at six energy companies — Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (Com Ed), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco). In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives, and bold thinking.

We provide competitive compensation, incentives, excellent benefits, and the opportunity to build a rewarding career.

Responsible for ensuring that the Company’s customer accounts receivable are protected and collected through an aggressive process of application and deposit collections, timely analysis, monitoring, and follow‑up on delinquent accounts. Reach out to customers via outbound calls and take incoming calls to collect a debt for the department. Maintain a good corporate image by ensuring that customers are professionally and courteously served.

This is a temporary position for a limited period of time. This position does not guarantee employment for any particular period, and the Company may change the terms and conditions of your employment from time to time subject to the terms and conditions of any applicable collective bargaining agreement.

• Initiates standardized calls, written/ verbal responses to customers on routine credit or collection matters.
• Secures credit and financial reports and assists in the determination of credit worthiness of customers/ applicants.
• Research account billing activities and assists in the analysis for customer/ company requirements.
• Negotiates payment terms with customer and monitors accounts for compliance.
• Maintains and controls documentation and records in the support of credit/collection activities.
• Prepares documentation for referral of accounts to either internal or external collection functions.
• Performs research and investigative activities necessary to determine billing responsibility.
• Prepares and initiates transactions for CM/ISU or other database management systems.
• Performs routine deposits and applicant processing functions including determination of deposit amounts, transfer of payments to deposits, processing, and validation of applications.
• Prepares reports as designated by management (i.e., daily, weekly, monthly, etc.).

• This is a temporary position for a limited period of time. This position does not guarantee employment for any particular period, and the Company may change the terms and conditions of your employment from time to time subject to the terms and conditions of any applicable collective bargaining agreement.
• This position also requires participation in the local union and payment of union dues.

• Basic knowledge and understanding of credit and collection practices and regulations.
• Basic knowledge and understanding of the Credit Department's credit and collection functions.
• Knowledge and understanding of Customer Information System or other database management systems and Corporate Policies and Procedures.
• Ability to effectively communicate (i.e., telephonically, verbally or in writing).
• Ability to accurately perform basic mathematical calculations.
• Ability to analyze and interpret data.
• Ability to use office equipment (i.e., data terminals, personal computers, microfiche readers, CRTs, calculators).
• Ability to read, write and speak English effectively.
• High school education or equivalent work experience is required.
• Must successfully pass a drug screening test.

• Hourly rates will be paid in accordance with terms of the candidate’s skills, qualifications, experience or collective bargaining agreement: $32.46/Hr.
• Medical Insurance
• Retirement benefits
• Floating and fixed holidays and sick time
• Employee Assistance Program and resources for mental and emotional support

Note:

Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.