Director, Enterprise Financial Planning and Analysis

Description

NCQA is entering a new phase of strategic and financial discipline as it modernizes quality measurement, evolves its product portfolio, advances responsible AI-enabled quality, strengthens its value narrative, and builds a more focused, high-performing organization. The Director, Enterprise Financial Planning & Analysis will build a new enterprise capability: disciplined, market-backed, financially rigorous product and program investment decision-making. This role will partner across Product, Finance, Strategy, Growth, Quality Sciences, Product & Customer Operations, Data/Analytics, and Executive Leadership to ensure that new and existing offerings are grounded in validated stakeholder need, clear right-to-win, explicit mission impact, credible economics, customer value, pricing/funding strategy, and stage-gated investment decisions.

The role exists to help NCQA move from organically generated opportunity areas to a more rigorous portfolio model- one that distinguishes mission-aligned ideas from scalable, sustainable opportunities; clarifies what to build, partner, pause, redesign, re-price, or sunset; and ensures scarce resources are directed toward the opportunities most likely to improve quality, reduce burden, strengthen customer value, and support long-term financial sustainability.

• Partner with Product and Finance to translate strategic priorities into annual, quarterly, and multi-year financial plans for product portfolios and priority initiatives.
• Create portfolio-level views that connect roadmap commitments, resource requirements, market readiness, customer value, pricing, financial performance, and measurable impact/adoption signals.
• Identify investment tradeoffs and support recommendations on where to double down, redesign, partner, consolidate, re-price, or sunset.
• Strengthen portfolio financial models to support decision-making, scenario planning, and forecast accuracy.

• Standardize business case and investment memo templates for major product, program, and partnership opportunities.
• Build and pressure-test pro formas and decision-ready scenarios, including revenue, cost, margin, investment requirements, adoption assumptions, pricing/funding assumptions, risks, and sensitivity analyses.
• Ensure major business cases include opportunity size, expected return, mission impact, implementation feasibility, measurement plans, customer value logic, and evidence needed to support pricing, funding, adoption, and strategic positioning.
• Translate program impact into customer-facing ROI, operational value, quality improvement, burden reduction, outcomes/value improvement, and externally usable proof points.
• Establish assumptions for major investments and recurring mechanisms to monitor actual performance against plan and original business case assumptions.
• Define evidence thresholds before investments advance, clearly identifying what is known, what is assumed, what must be tested, and what would change the recommendation.

• Develop pricing, packaging, monetization, and funding model recommendations for current and new offerings.
• Partner with Growth, Finance, and Product to connect pricing strategy to market segmentation, customer ROI, sales motion, adoption model, gross margin, and long-term portfolio value.
• Embed pricing and willingness-to-buy testing early in product design, pilot, and launch planning so pricing decisions are connected to proof of value and NCQA's broader value narrative.

• Build practical tools, templates, methodologies, and routines for product economics, pricing strategy, pro formas, assumptions tracking, portfolio reviews, and stage-gate decisions.
• Improve product financial literacy and business-case quality by helping teams apply these tools consistently in planning and decision-making.
• Help foster a culture of cost ownership, value creation, disciplined growth, and evidence-based investment decisions across Product and related functions.

Compensation & Benefits:

• For new hires, this position pays in the range of $180K - $195K per year, depending on experience.
• This position is eligible for an annual incentive bonus, payable in accordance with policy.
• for employee benefit information.

NCQA is committed to being an employer of choice and fostering an inclusive culture and workplace. We are an Equal Opportunity…