Emergency Services Dispatcher

Overview

Agency: Government Publishing Office (GPO)

Position: Emergency Services Dispatcher (PU-7)

Location: Washington, DC – Remote

Opening Dates: 12/19/2025 – 01/02/2026 (closes after 100 applications)

Salary: $62,881 – $81,750 per year (Pay Scale PU
7)

Appointment: Permanent, Full-Time, Service Competitive™, Promotion Potential:
None

• Utilize Everbridge Critical Event Management Platform (ECEMP) and other critical event management software to create incident workflow intelligence for specialty teams.
• Monitor all risk activity of Law Enforcement emergencies and medical emergencies.
• Operate communication devices and equipment to communicate with and dispatch emergency response teams.
• Launch mass communication notifications to individuals or groups to keep them informed before, during and after critical events and emergencies.
• Record and maintain communication logs, radio transmissions, and other significant telephone situations.
• Receive and transmit emergency calls and route to proper units/teams.

• U.S. Citizenship is required.
• Selectee must pass all pre‑employment requirements before appointment.
• Males born after 12/03/59 must be registered for Selective Service.
• Selectee may be required to serve a one‑year probationary period.
• Applicant must obtain and maintain a Secret clearance (background investigation and ANACI).
• Applicant must complete Emergency Medical Dispatcher Certification Course within one year of appointment.
• Applicant must successfully attain and maintain Department of Justice National Crime Information Center qualification.
• Applicant must immediately initiate GPO’s Emergency Notification System.
• Agency may require overtime when needed.
• Applicant is considered mission essential.
• Failure to meet any condition constitutes grounds for removal.

To qualify for the Emergency Services Dispatcher (PU‑2151‑7), you must have:

• At least one year of specialized experience equivalent to the PG‑05 level in the Federal Service, or comparable experience in the private sector, including:
  • Processing information into incident‑support databases.
  • Maintaining communication logs and summary reports.
  • Using dispatching procedures and equipment to dispatch police, fire, medical, etc., to emergencies.
  • Using Everbridge Critical Event Management Platform (ECEMP) to ensure uninterrupted operations.
• Experience may include paid, unpaid, and volunteer work (e.g., National Service programs).

Education: Substitution of education in lieu of specialized experience is not allowed for this grade level.

A career with the U.S. government offers a comprehensive benefits package, including health, retirement, paid leave, and other federal benefits. Transportation subsidy may be available for commuters using public transit (Metro Bus/Rail, MARC, VRE, etc.).