Manager, State Agency Relationships and Public Policy

Overview

We are seeking a strategic leader to develop and manage state-level agency government relations for Intuit. By acting as the primary liaison between the organization and the 50 state Departments of Revenue and other state agencies (Budget Offices, Department of Business Regulations, Department of Banking, State Small Business Administrations) the role will transform state agency relations from reactive touchpoints to high-value partnerships.

• Apply critical thinking skills to the operational requirements of the business, public policy needs, and regulatory environment, developing and executing strategies for the resolution of state tax policy and state regulatory issues as they arise, to support the successful delivery of tax products and services for both consumer and professional tax practitioner customers.
• Maintain, establish and develop working relationships with state government agencies to facilitate communications between Intuit and our government agency partners and enhance cooperation when dealing with issues and policy matters.
• Serve as a point of contact between development teams and state agencies to accelerate resolution of issues impacting our customers.
• Participate in industry trade organizations, attend national conferences, and develop trusted relationships that build support for key public policy initiatives.
• Build strategic relationships internally and externally
  • Internally:
    Provide partnership and thought leadership with the Consumer, Payroll, Sales Tax and Global Business Solutions Groups to drive shared vision on policy objectives and bring the external environment into the company.
  • Externally:
    Relationship building with state Agencies and expert resources and related public policy communities regarding tax-related policy issues and regulations of importance to the provision of money movement and various services to serve consumers and professional customers.
• Work collaboratively with Global Corporate Affairs and Public Affairs and other colleagues on policy issues that span multiple areas to ensure continuity, effectiveness and best outcomes for Intuit and its customers.
• Rigorously apply Intuit’s operating value system in all work, including familiarity with and strict adherence to and compliance with all requirements of the Intuit’s Code of Conduct, Political Accountability policies, and all applicable integrity, campaign finance and lobbying statutes and regulations.
• Build strategic, ongoing relationships with state agency leadership and key 3rd parties, representing Intuit as needed.
• Deep ongoing understanding of Intuit’s business strategies, priorities and challenges.
• Close monitoring of, research into, and understanding of relevant tax policy developments at state revenue agencies.
• Key contributor in the development of relevant tax policy positions and strategies to achieve desired outcomes using collaborative issue management model.
• Project Management, including leveraging external consultants, creating multi-faceted, “living” external affairs campaigns.
• Development of written analyses and strategic assessments regarding state agency issues, regulations, policies and legislation.
• Provide regular coordination and communication with Corporate Affairs management, and with Business Unit, Functional Group, and corporate leadership as appropriate.
• Participate in trade association meetings and manage trade group activity on priority issues; build a network of relevant contacts in third-party organizations to execute government relations’ priorities.

• 5+ Government relations and policy experience with state government agencies. Especially helpful would be:
  • Experience with the IRS and/or state tax revenue agencies.
  • Experience with state regulatory agencies relating to business regulations and money movement.
  • Knowledge of and experience with tax administration and policy.
  • Working knowledge of government regulatory theory and philosophy.
  • Experience in government relations and public policy in the technology industry, including industry affairs and coalition building.
• A working familiarity (or ability to quickly obtain familiarity) with Intuit product…