Service Coordinator – Career MAP

The Service Coordinator will spend much of their time in the office on a Hybrid Schedule, completing their daily programmatic requirements, and tasks, and supporting their assigned caseload/members directly, while coordinating the overall care of each assigned individual head of the household and their family members. This role requires the ability to assess members’ individual and family needs as well as maintaining support for all members of the household not limited to linkage to the available services and resources.

This role requires facilitating member/client services. Particularly ensuring better member and family outcomes, better compliance with sound advice, and better member self-management. This role is responsible for the wellbeing of every member and their families residing in their household, and further includes guidance through the processes and regulations related to their individual and family cases while adhering to typical duties.

• Complete daily programmatic requirements and tasks.
• Support assigned caseload/members directly.
• Coordinate overall care of each assigned individual head of the household and their family members.
• Assess members’ individual and family needs.
• Maintain support for all members of the household.
• Link members to available services and resources.
• Facilitate member/client services.
• Ensure better member and family outcomes.
• Promote better compliance with sound advice.
• Encourage better member self-management.
• Guide members through processes and regulations related to their individual and family cases.

• Salary range of $60,000 – $65,000