Assistant Product Manager

Overview

About Us We are a fast-growing healthcare technology and medical services company focused on delivering innovative software solutions that improve patient care, streamline clinical workflows, and optimize billing and compliance. Our proprietary platform supports providers, care teams, and patients through advanced billing automation, remote patient monitoring, and compliance-driven tools.

Location: Remote

Job Type: Full-Time

Department: Product & Technology

• Product Support & Development
• Assist in managing the product lifecycle from concept through launch and ongoing improvements
• Gather and document product requirements from internal teams and customers
• Help prioritize feature requests, enhancements, and bug fixes
• Support product testing and quality assurance processes

• Cross-Functional Coordination
• Work with software developers to clarify requirements and track progress
• Coordinate with billing, clinical, and operations teams to ensure product alignment with real-world workflows
• Assist in preparing product documentation, training materials, and internal communications

• Data & Performance Monitoring
• Monitor product performance, user feedback, and operational metrics
• Help identify opportunities to improve efficiency, compliance, and usability
• Assist with reporting and product performance analysis

• Administrative & Strategic Support
• Help maintain product roadmaps and development timelines
• Assist leadership with product planning and strategic initiatives
• Support implementation and rollout of new features

Required Qualifications

• High school Diploma or GED
• Strong organizational and project coordination skills
• Excellent written and verbal communication skills
• High attention to detail
• Strong problem-solving and analytical abilities
• Ability to manage multiple priorities and deadlines

Preferred Qualifications

• Experience in healthcare, medical billing, or healthcare software
• Experience supporting software or technology products
• Familiarity with EMR/EHR systems
• Experience with product management tools (Jira, Trello, Asana, etc.)
• Understanding of healthcare compliance and workflows

• Health Care Plan (Medical, Dental & Vision)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Full time (36-40 hour week)
• $18+/hour Based on Experience