Senior Communications Specialist

Be a part of a dynamic team whose work enriches the health of communities by strengthening city and county health departments. At the National Association of County and City Health Officials (NACCHO), we are united by our work to improve our country's over 3,300 U.S. local health departments. We represent the voice of local public health while striving to live out our core values which include excellence, participation, respect, integrity, leadership, science, and innovation.

We provide our employees with meaningful work, opportunities to learn and grow, a strong work/life balance, and a flexible, hybrid work schedule while being a part of a collaborative team.

We are interested in growing our team with passionate, committed, and innovative individuals. The Senior Communications Specialist will serve a vital role in the Communications Department.

POSITION SUMMARY:

The Senior Communications Specialist position will be responsible for branding, marketing, and building a robust communications strategy to promote initiatives and products related to several of NACCHO's program portfolios, including, but may not be limited to, Public Health Infrastructure and Systems (PHIS), Maternal Child and Adolescent Health (MCAH), STI/HIV, and Immunization. This role reports to the Director of Communications with additional supervisory support from program leaders.

The position requires substantial knowledge related to the development of strategic communications plans. This individual will be responsible for successfully implementing communications strategies and tactics and working with evaluation subject matter experts to track success of communications metrics.

Position responsibilities will require working in close collaboration with NACCHO's program staff, NACCHO's Marketing and Communications team, and consultants. In addition, the work involves significant collaboration with Federal agencies, local and state public health departments, organizational partners, and other NACCHO partners. A Senior Specialist is considered a career level professional that works with minimal supervision and provides guidance to other professionals and administrative staff either in a supervisory, project management, or technical capacity.

COMPETENCIES AND EXPECTATIONS:

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs workflows and procedures.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Project Management - Develops project plans; coordinates projects; communicates changes and progress; completes projects on time and budget; manages project team activities.
• Technical Skills - Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
• Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
• Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others;
  Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; takes calculated risks to accomplish goals.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies…