Pharmacy Messenger PRN Evergreen

Job Description - Pharmacy Messenger PRN (As Needed) (Evergreen) (260000JA)

Under the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. The role includes distributing medication to patient care areas, notifying units that meds need routing, circulating medications between units, assisting pharmacists and technicians with packaging, maintaining cleanliness of medication delivery systems, equipment, and devices, distributing floor stock, and handling clerical record‑keeping duties.

The Messenger is expected to perform all functions efficiently and to comply with all regulatory bodies and requirements, including HIPAA, DC Law, JCAHO, and Hospital Policy and Procedures.

• Minimum Education: High School Diploma or GED (Required)
• Minimum
  
  Work Experience:
  
  1 year previous experience as a pharmacy messenger highly preferred (Required)
• Required Skills/Knowledge:
  • Decision Making and Judgment – Professional competence and common sense.
  • Equipment – Basic knowledge of computer applications (e.g., MS Word, E‑mail, etc.).
  • Physical – Ability to lift up to 30 pounds and stand and walk for long periods of time.
  • Ability to work in a distribution type of environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Deliver medications to patient care areas as needed within established specified time frames using elevators, stairs, etc.

Assist the pharmacists and technicians, according to assignment, to include: stocking and maintaining medications, and supply inventory par levels in all work areas, as well as in drug carts.

Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.

Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.

• Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.

• Perform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion).
• Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers.
• Treat others with consideration, courtesy, and respect; demonstrate judgement and tact when dealing with others.
• Perform duties willingly and with initiative.
• Remain calm and continue to work effectively in stressful situations.
• Demonstrate appearance and hygiene appropriate to the delivery of quality service.
• Communicate effectively with patients, visitors, and coworkers specific to age and level of development.
• Cooperate with other CNMC departments or work groups.
• Demonstrate sensitivity to cultural differences.
• Foster mature professional relationships with fellow employees.

• Anticipate and respond to customer needs; follow up until needs are met.

• Demonstrate collaborative and respectful behavior.
• Partner with all team members to achieve goals.
• Receptive to others’ ideas and opinions.

• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions, using sound judgment.
• Use resources efficiently.
• Search for less costly ways of doing things.

• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty and take time to resolve the situation.
• Demonstrate accurate, clear and timely verbal and written communication.
• Actively promote safety for patients, families, visitors and co‑workers.
• Attend carefully to important details – practicing Stop, Think, Act and Review to self‑check behavior and performance.

District of Columbia – Washington

CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Allied Health

Variable