Pharmacy Messenger Evergreen

Job Description

Under the direct supervision of the Pharmacy Technician Supervisor and Pharmacy Leadership, the Messenger assists in routing and delivering dispensed/prepared medications using the most efficient means possible. The Messenger carries out various distributive and communicative functions for patient care areas, such as notifying that meds need to be routed to various units, circulating medications from one unit to another when required, and assisting the pharmacists and technicians in procedural areas for packaging, maintaining the cleanliness of medication delivery systems, equipment, and devices, distribution of floor stock, and clerical record‑keeping duties.

The Messenger is expected to perform all functions efficiently and to comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital Policy and Procedures.

Minimum Education: High School Diploma or GED (Required)

Minimum

Work Experience:

1 year previous experience as a pharmacy messenger highly preferred (Required)

• Decision Making and Judgment: Professional competence and common sense.
• Equipment: Basic knowledge of computer applications (i.e., MS Word, E‑mail, etc.).
• Physical: Ability to lift up to 30 pounds and stand and walk for long periods of time.
• Other: Ability to work in a distribution type of environment.

• Deliver medications to patient care areas as needed within established specified time frames using elevators, stairs, etc.
• Assist the pharmacists and technicians according to assignment to include stocking and maintaining medications, and supply inventory par levels in all work areas and in drug carts.
• Assist with delivering and packaging medication as directed, often in emergent situations requiring expediency, accuracy, etc.
• Remain abreast of departmental communications via emails, staff meeting minutes, hospital intranet, and distributed literature.
• Comply with all regulatory bodies and requirements including HIPAA, DC Law, JCAHO, and Hospital / Departmental Policy and Procedures.

• Perform duties under the auspices of CNMC values 3 C's (Commitment, Connection, and Compassion)
• Display friendly, helpful behavior and sensitivity to the needs of patients, visitors, and coworkers.
• Treat others with consideration, courtesy, and respect; demonstrate judgment and tact when dealing with others.
• Perform duties willingly and with initiative.
• Remain calm and continue to work effectively in stressful situations.
• Demonstrate appearance and hygiene appropriate to the delivery of quality service.
• Communicate effectively with patients, visitors, and coworkers specific to age and level of development.
• Cooperate with other CNMC departments or work groups.
• Demonstrate sensitivity to cultural differences.
• Foster mature professional relationships with fellow employees.

• Anticipate and respond to customer needs; follow up until needs are met.
• Demonstrate collaborative and respectful behavior.
• Receptive to others’ ideas and opinions.
• Contribute to a positive work environment.
• Demonstrate flexibility and willingness to change.
• Identify opportunities to improve clinical and administrative processes.
• Make appropriate decisions, using sound judgment.
• Use resources efficiently.
• Search for less costly ways of doing things.
• Speak up when team members appear to exhibit unsafe behavior or performance.
• Continuously validate and verify information needed for decision making or documentation.
• Stop in the face of uncertainty and take time to resolve the situation.
• Demonstrate accurate, clear and timely verbal and written communication.
• Actively promote safety for patients, families, visitors and co‑workers.
• Attend carefully to important details—practicing Stop, Think, Act and Review in order to self‑check behavior and performance.

Full time salary range: $37,648 – $73,673.60

District of Columbia, Washington; CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010

Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national…