Field Access Manager

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers.

We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

As a Field Access Manager supporting the U.S. Pharma Market Team for our REMOTE New York/ NJ/Eastern Philadelphia, Pennsylvania Territory
, you will use your broad knowledge of payer insurance coverage, prior authorizations, patient affordability programs, and the local managed‑care landscape to support provider offices and their patients in obtaining appropriate access to Alcon products.

Primary responsibilities include working with provider offices to ensure providers and staff are educated on payer coverage, payer utilization management criteria, and patient affordability programs. Additional responsibilities may include support of payer account initiatives and educating pharmacies on Alcon products and programs.

• Manage strategic relationships with healthcare providers (HCPs), HCP Staff, and pharmacies within your assigned geography.
• Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences with the Alcon pharmaceutical portfolio.
• Educate providers on payer access policies and processes related to prior authorization requirements and denials/appeals process.
• Analyze local market data and healthcare dynamics to help inform business planning with field teams.
• Collaborate with the Market Access team to develop payer and pull-through action plans.
• Provide managed care and reimbursement training and related education for internal and external stakeholders.
• Remain current on managed care, reimbursement, and health policy activities, serving as an expert on healthcare trends for provider accounts and internal stakeholders.
• Represent Alcon at various industry functions such as payer and reimbursement meetings, professional organization meetings, and other meetings as assigned.

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+13 yrs; Assoc.+9 yrs; M.S.+2 yrs; PhD+0 yrs)
• The ability to fluently read, write, understand, and communicate in English.
• Travel requirements:
  Candidates must live near a major airport and be willing and able to travel approximately 50-75% (average 2-3 days per week, overnights likely)
• Sponsorship Availability:
  No
• Relocation Assistance Availability:
  No

• Benefit from working in a highly collaborative environment.
• Join Alcon’s mission to provide top-tier, innovative products to enhance sight, enhance lives, and grow your career.
• Alcon provides robust benefits package including health, life, retirement, flexible time off, and much more!

• Proven skills in strategic decision-making and problem-solving
• Excellent analytical skills focusing on key accounts and uncovering business opportunities.
• 5+ years relevant experience
• Robust knowledge of Prior Authorization and Utilization Management Processes
• Deep understanding of Managed Care, Government payer sectors, Integrated Health Systems
• Strong interpersonal skills and emotional intelligence
• Excellent communication and presentation skills
• CPC, or similar coding certification
• Prior Authorization certification (i.e. PACS).
• Account Management or relevant experience working in the provider office setting, proven track‑record of building strong customer relationships
• Experience working collaboratively and cross‑functionally in a highly matrixed environment
• pharmaceutical or relevant experience, calling on field‑based customers with demonstrated successful track record

$ - $

Annual

Alcon is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to and let us know the nature of your request and your contact information.