Front Desk Agent/AYS Agent
Job in
Washington, District of Columbia, 20001, USA
Listed on 2026-02-25
Listing for:
Marriott Hotels
Full Time
position Listed on 2026-02-25
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
English Customer Service, Customer Service Rep, Bilingual
Job Description & How to Apply Below
Marriott Hotels - - - Responsibilities:
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations.;
Secure payment and verify or adjust guest billing.;
Activate and file room keys, process guest requests, and relay messages.;
Run and review daily reports/logs and maintain accurate logbooks.;
Respond to guest requests and follow up to ensure satisfaction, including special needs.
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