Guest Service Agent
Job in
Washington, District of Columbia, 20001, USA
Listed on 2026-03-03
Listing for:
HHM Hotels
Full Time
position Listed on 2026-03-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, English Customer Service
Job Description & How to Apply Below
Greet, register, and service guests;
Register and assign guests to hotel rooms and verify payment methods;
Make and confirm reservations; compute bills and collect payments;
Transmit and receive messages, using telephones or the PMS system;
Respond to guest requests and resolve guest complaints; maintain overall guest satisfaction
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