Housekeeping Supervisor

Join Our Team and Enjoy Outstanding Benefits!

We’re seeking a hands‑on, detail‑driven Hotel Housekeeping Supervisor to lead, inspire, and support our Room Attendants and Housepersons in delivering exceptional guest room and corridor cleanliness. In this dynamic role, you’ll supervise daily operations, ensure brand‑level standards are exceeded, and step in to assist wherever needed to maintain a spotless and welcoming environment. Flexibility to work AM & PM shifts, weekends, and holidays is essential.

If you take pride in perfection and thrive in a fast‑paced hotel environment, we’d love to meet you!

• Visually inspect VIP rooms, guest rooms, and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc.
• Train and monitor the performance of room attendants and house persons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment. Ensure all jobs are completed within the shift. Prepare P.M. room status report.
• Take requested inventories of furniture, fixtures, equipment, supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
• Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department.
• Expedite special guest requests, such as extra towels, blankets, or pillows.
• Open and Close Housekeeping Department on days when Housekeeping Manager is scheduled off.
• Turns in all lost and found items and all guest room keys.
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

• Minimum six months supervisory experience or one year of comparable housekeeping experience acceptable.

• Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment.
• Pushing two hundred (200) pound carts.
• Lifting fifty (50) pounds maximum.
• Stand and walk for varying lengths of time, often long periods.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

At the ARC Hotel DC, we value our team members and are proud to offer a competitive and comprehensive benefits package. Here's what you can look forward to as part of our team:

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Optional Life Insurance
• Long‑Term Disability Insurance

All Full‑Time Associates receive company‑paid life insurance coverage.

Team members are eligible to participate in our 401(k) plan after 1 year of service, having worked at least 1,000 hours and are 21 years of age or older. Plus, take advantage of our 401(k) Match to boost your retirement savings!

• After 90 days of service, full‑time earn up to 40 hours of sick time annually.
• Full‑Time team members can enjoy holiday pay for six recognized holidays, plus a paid day off for your birthday!
• After 1 year of service, Full‑Time Associates are eligible to take vacation time earned in their first year up to 40 hours. Vacation accrual increases with additional years of service.

Help grow our team and earn rewards when you refer friends or family.

EOE/M/F/D/V