Senior Manager of Talent Management

The Senior Manager of Talent Management (SMTM) will work under the direction of the Senior Director of Talent Management to lead and direct the Talent Management staff. The SMTM is a hands‑on, trusted partner who leads day‑to‑day TM operations while advancing people strategy across recruitment, onboarding, employee relations, performance management, benefits administration, compensation, compliance, and culture. The SMTM will function collaboratively with all levels within the organization and will appropriately manage employment risk, manage practices and projects that will provide a staff‑oriented, empowered culture while enforcing company policies and procedures.

The position will assist in building processes that help leaders hire, develop, and retain high‑performing, mission‑aligned teams.

Salary Range: $90,000 - $110,000 based on experience

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely feedback including performance evaluations.
• Provides support and guidance to TM Staff, management, and other staff when complex, specialized, and sensitive questions and issues arise.

• Maintain compliant HR policies/handbook; ensure adherence to federal, DC, and local laws (EEO, wage/hour, pay transparency, etc.).
• Creates learning and development programs and initiatives that provide internal development opportunities for employees.
• Ensure accurate, confidential personnel files; oversee I-9/E-Verify, EEO-1, OSHA logs, and required postings.
• Administer the performance management cycle (goal setting, mid‑year/annual reviews, PIPs).
• Oversee employee disciplinary meetings, terminations, and investigations.
• Acts as an advocate and trusted sounding board for staff at all levels, coaching them to their own solutions.
• Provide guidance and coaching on a wide range of Employee Relations matters, including documentation, performance development, corrective action, conflict resolution and employment termination.
• In collaboration with the Senior Director, conduct sensitive staff investigations, determine investigation strategies, manage documentation, and recommend resolution.
• Handle discipline and termination of employees in accordance with company policy.
• Conduct structured exit processes and trend analysis to inform retention strategies.
• Administer routine tasks in delicate circumstances such as providing reasonable accommodation, investigating allegations of wrongdoing, and terminations.
• Ensure consistent application of policies/procedures.

• Manages the talent acquisition process, including recruitment, interviewing, and hiring of qualified applicants for managerial, exempt, and professional roles.
• Collaborates with department managers to understand skills and competencies required for openings.
• Partners with Senior Director and program leaders to understand and execute the organization’s HR and talent strategies, reduce time‑to‑fill, and plan future talent needs.
• Work collaboratively with hiring managers to create and approve requisitions, job descriptions and postings.
• Searches for candidates and establishes a recruiting network through job fairs, networking, social media, referrals, etc.; implements creative sourcing strategies to increase pipeline.
• Maintain the integrity of the Applicant Tracking System and the security of confidential information.
• Oversee credentialing and primary source verification for licensed staff; maintain provider rosters.
• Manage employee lifecycle, collaborating with IT on new‑hire setups/terminations and access controls.
• Work with Finance on payroll changes, position budgeting, and benefits reconciliation.

• Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs.
• Facilitate the annual open enrollment cycle: system setup, carrier feed file updates, testing, communications, and auditing enrollments.
• Oversee reconciliation, approval, and processing of monthly benefit invoices.
• Audit and maintain data integrity of all staff plan…