HR Program Manager, Learning & Development

Overview

The American Bankers Association is the banking industry's champion. Joining ABA makes you part of a team that: has Extraordinary People - ABA experts are the "go to" sources for bankers, policy makers and the media for credible information and insights for the banking industry. has Unmatched Scope and Scale - ABA's unparalleled information and services keep members current, knowledgeable and prepared.

is Impact-Driven - ABA has a proven record of bringing about positive change for our members and the industry. We take action and achieve results. Plus competitive pay, an outstanding benefits package, a convenient DC location, a professional collegial work environment and an opportunity to work on issues of national significance equals a winning combination!

ABA's holistic approach to Benefits and Total Rewards can be reviewed here:

Employer of Choice: ABA is recognized with a 2025 Great Company Culture Award and 2025 Great Place to Work designation!

The Program Manager supports programming within the Learning & Development (L&D) vertical of the ABA’s Human Resources department. The primary focus is on Learning & Development operations, with additional responsibility for supporting select HR programs and initiatives.

The role is responsible for the administration and management of the Workday Learning Management System (LMS), including course setup, tracking, reporting, and system maintenance. This position also manages logistics for all L&D classes and programs, ensuring seamless execution and positive participant experience.

In addition, the role oversees the distribution and management of employee surveys and prepares dashboards and reports for HR and organizational leadership. The position works closely with the Vice President, Learning, Engagement & HR Communications and the Vice President, Learning & Development to support broader HR initiatives, including the Intern Program and Leadership Development programs.

This role collaborates across the HR team on projects that advance ABA’s commitment to maintaining a Great Place to Work, supporting employee engagement, development, and organizational effectiveness.

This is a seasonal, fixed-term position expected to last through August 2026.

Learning and Development

• Manage the Workday LMS, including loading classes, tracking enrollment, and reporting.
• Manage logistical support for all L&D sessions including vendor access for classes, catering, classroom setup, attendance, staff reminders, etc.
• Work with other ABA Departments to manage enterprise-wide compliance training (loading, tracking, and reporting).
• Administer training and development surveys to assess the efficacy of all training and development programs in collaboration with HR team members, and other special survey requests.

• Support the intern program, including all logistical support needed throughout the summer, catering, communications, surveys, etc. Works closely with VP Learning, Engagement & HR Communications and HR Specialist.
• Processing of invoicing as needed.
• Manage and support special projects as needed.

• Bachelor’s degree.
• 4-8 years’ experience with HR programs, exposure to and interest in Learning and Development preferred.
• Excellent verbal and written communication skills
• Expertise in technology should include Microsoft Office (advanced expertise with Excel and PowerPoint), HRIS (preferably Workday), survey administration (Qualtrics preferred)
• Excellent project management capabilities with the ability to manage multiple priorities in a high performing environment.
• Team player with the ability to collaborate with staff at all levels of the organization.
• Out of the box, creative thinker with the ability to be innovative in approach.
• Hands on Experience with Learning Management Systems, preferably Workday.

Hourly rate for the role: $48.00 - $55.00

Salary Band Range: $15.00 - $37.50 - $60.00

American Bankers Association (ABA) is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, age, sex, marital status, gender identity, sexual orientation, disability, protected Veteran status, personal appearance, political affiliation, family responsibilities, or any other characteristic protected by applicable law.

The American Bankers Association is the voice of America’s banks—the small, midsize, regional and large banks that together employ more than 2 million women and men and help drive America's economy.

Please join us and become a part of a rapidly transforming industry that drives growth and innovation at home and around the world.