Hris & Operations Associate

As the HRIS & Operations Associate
, you are the engine behind Radio Free Asia’s U.S. human resources function. Working within a lean team, you won’t just manage data—you will own the systems, records, and compliance processes that keep us running smoothly.

Reporting to the HR Manager, U.S. Operations, you will serve as the primary administrator for ADP Workforce Now, manage I-9 and background check programs while ensuring our records remain audit-ready. This is a high-impact role for a proactive, tech-savvy professional who finds equal satisfaction in building scalable systems, auditing data for perfection, and solving day‑to‑day employee challenges.

This role offers deep exposure to the technical and operational heart of HR. You will have the autonomy to help build the systems of the future for an organization with a vital global mission.
If you are an entrepreneurial-minded HR professional who loves mastering platforms like ADP Workforce Now and navigating complex compliance landscapes, we want to talk to you.

• Serve as the primary system administrator for ADP, maintaining employee records and system access, configuring workflows, building and running reports, and troubleshooting.
• Ensure accuracy of HR data through regular audits on employee documents and profiles, company policies and forms, on both ADP and Google Sharedrive.
• Build and maintain reports on headcount, turnover, compliance deadlines, and other key HR metrics.
• Improve and document HRIS processes, including creating video guides/presentation for employee self-service, as well as SOP for HRIS workflows.
• Serve as the primary contact to employee inquiries about ADP navigation and self‑service functions.

• Own and manage the entire I‑9 verification, E‑Verify submissions, and re‑verifications for all U.S‑based employees.
• Track work authorization and visa expiration dates and flag upcoming deadlines to HR and General Counsel.
• Maintain immigration files and coordinate required Labor Condition Application (LCA) posting and documentation.
• Escalate substantive immigration questions, visa sponsorship matters, and complex cases to related personnel.
• Coordinate annual Conflict of Interest policy and Telework policy renewal processes globally including tracking attestations and following up on outstanding submissions.
• Ensure required employment posters and notices are current and properly display.
• Maintain compliance calendar for key HR deadlines, reporting requirements, and regulatory filings.
• Support internal and external audits and respond to routine agency inquiries from DOL, OFCCP and DC unemployment office.

• Own and manage background checks through Hire Right in coordination with recruiter, serve as a primary Hire Right vendor contact.
• Track background check completion to ensure it aligns with employment start date, troubleshoot issues, and maintain compliance documentation.
• Coordinate with HR Manager on USAGM Risk Assessments and Background Investigations for positions requiring clearance.
• Ensure new hire records and I‑9 are complete and compliant.
• Escalate complex or adverse findings for review.

• Coordinate onboarding logistics, including ADP set up and access, orientation scheduling, and documentation gathering, ensuring onboarding steps are completed in ADP prior to start date.
• Process policy acknowledgments and track completion of all onboarding milestones.
• Manage offboarding logistical arrangement including final payroll processing, access removal, equipment return, and termination in ADP and insurance.

• Monitor and audit timecards and payroll‑related data in coordination with Finance.
• Support payroll processing activities by providing accurate HR data and year‑end reporting (W‑2s, 1095‑Cs).
• Maintain working knowledge of DC wage and hour laws, tax regulations, and payroll compliance requirements.

• Support policy renewals, administrate performance review in ADP.
• Drafting standard HR correspondence, creating engaging HR communications such…