Director of Human Resources

Director of People Operations

Location:

Flagship - In-Person
Status:
Full-Time | Exempt

Join Our Village

At N Street Village, we believe in the power of community. We foster a culture of accountability, trust, and excellence-where collaboration, compassion, and inclusion are at the heart of everything we do. Together, we support one another so we can best serve the women who rely on us.

N Street Village is a community of empowerment and recovery for women experiencing homelessness and low income in Washington, DC. Through a comprehensive suite of services-from emergency shelter to permanent supportive housing-we help women achieve stability and make meaningful progress in housing, health, employment, and recovery. We also provide affordable housing for low- and moderate-income individuals and families.

Learn more about our mission reetvillage.org.

Position Overview

We are seeking a Director of People Operations (DHR) to lead strategic initiatives that enhance staff experience and align with our mission. As a key member of the senior leadership team, the DHR will oversee day-to-day HR operations while driving innovation in compliance, culture, and organizational development.

This is a unique opportunity to shape the future of a mission-driven organization and foster a workplace where people thrive.

Key Responsibilities

• Lead and execute HR strategies aligned with organizational goals: workforce planning, retention, performance, training, and culture.
• Serve as a trusted advisor to senior leadership on organizational and management issues.
• Supervise and mentor 2-3 HR staff, supporting their professional growth.
• Develop and implement HR policies and ensure compliance with federal, state, and local regulations.
• Oversee HR operations: benefits, payroll (in partnership with Finance), employee relations, recruitment, and engagement.
• Collaborate with the CFO and CEO to design competitive and sustainable compensation and benefits programs.
• Ensure accurate and timely reporting, data integrity in ADP, and compliance with government contract requirements.
• Facilitate training programs including onboarding, compliance, and leadership development.
• Lead performance management processes tied to strategic goals.
• Conduct exit interviews and analyze turnover trends to inform retention strategies.

Qualifications

• Bachelor's degree in HR, Business, or related field (MBA a plus)
• 8-10 years of progressive HR experience, including 3+ years in a leadership role
• HR Certification strongly preferred (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Proficiency in ADP Workforce Now and Microsoft Office Suite
• Proven ability to lead and inspire teams in a diverse, mission-driven environment

Why Join N Street Village?

At N Street Village, your work directly impacts the lives of women in need. We offer a supportive, inclusive environment where your growth is nurtured and your contributions are valued. If you're ready to bring your HR expertise to a purpose-driven organization, we'd love to hear from you.

The Village Benefits

Health & Wellness

• Medical, Dental, Vision Insurance
• Accident, Hospital, and Critical Illness Plans
• Employee Assistance Program
• Short-Term and Long-Term Disability

Financial

• 403(b) Retirement Savings Plan
• Flexible Spending Accounts
• Smart Trip Pre-Tax Commuter Benefits

Insurance

• Life Insurance

Time Off

• Generous Annual Leave
• Sick Days
• Floating Holidays

N Street Village is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds to apply.