Business Analyst-Technical & AI

Are you looking to join an energetic team? To learn from the industry’s most creative thinkers? To advance your career beyond just a job? Assurety values innovation, and understands how to foster talent in order to develop the next generation of leaders in technology. If this sparks your interest, apply now. Let’s grow together.

Business Analyst-Technical & AI

Job Code:

Department: Professional Services

Job Type: Full Time

Job Location: Washington DC

Status: Full Time/Hybird 3-4 days onsite in Washington, DC

Experience: 5-6 years

Requires: Public Trust – Sensitive Level (U.S. Citizen or Green Card)

Benefits: Competitive Pay, Generous PTO and Holiday Schedule, Comprehensive Health Plan, 401(k), and Collaborative Team Atmosphere

At Assurety, all employees share one job description: to keep our customers satisfied, help grow the company, and join a team where your voice matters and your skills are valued.

Assurety is an industry leader in the postal and parcel ecosystem, with 21+ years of experience serving government and commercial sectors, including postal/parcel, marketing, finance, retail, and higher education. We leverage data and technology to solve complex problems, fostering a culture of collaboration, innovation, and ownership. Our solutions help clients save lives, cut costs, boost revenue, strengthen the U.S. economy, and enhance customer experiences.

This is a consulting role focused on analyzing complex business needs and translating them into actionable technical requirements, with a strong emphasis on AI-enabled analysis and modeling. We’re not looking for someone who just prompts a chatbot; we need professionals who can use AI tools, data modeling, and automation to accelerate requirements gathering and improve solution quality. This is a rare opportunity to join a highly stable, long-term program where your work will have a direct impact on one of the nation’s most important delivery networks.

• Partner with business and technical stakeholders to elicit, analyze, and document complex requirements for enterprise USPS systems, including APIs, price change workflows, compliance systems, and customer-facing applications.
• Translate stakeholder needs into clear, actionable deliverables including user stories, workflows, data models, and technical specifications.
• Use AI tools and modeling techniques to enhance requirements development, automate repetitive tasks, and perform data-driven analysis to improve accuracy and efficiency.
• Leverage AI-driven techniques to prototype workflows, generate user stories, and validate requirements, enabling stakeholders to visualize solutions early and reduce rework.
• Work with data, APIs, and integration points; validate data flows and ensure solutions meet technical and business needs.
• Collaborate closely with developers, architects, testers, and product owners to ensure seamless translation of requirements into solutions.
• Produce high-quality documentation including requirements matrices, test plans, training materials, and technical guides.
• Facilitate meetings, workshops, and presentations to align diverse stakeholders and resolve competing priorities.
• Support Agile and Waterfall methodologies, adapting deliverables to project needs.
• Contribute to quality assurance and UAT efforts to confirm that deliverables meet business and technical goals.

U.S. Citizenship or Green Card; able to obtain Public Trust clearance.

• 5+ years of business, technical, and systems analysis experience, including extensive client-facing work.
• Bachelor’s degree in Computer Science, Business Administration, Engineering, Economics, MIS, or related field.
• Exceptional written and verbal communication skills, including the ability to prepare clear documentation and train stakeholders.
• Proven ability to independently create technical solutions for business problems, from discovery through implementation.
• Strong analytical skills and proficiency working with XML, JSON, SQL, and relational databases.
• Adept at facilitating discussions and balancing multiple priorities across stakeholder groups.
• Experience integrating modern tools into requirements analysis;…