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HelpDesk/Support Technical Support IT Support Systems Administrator

Night Shift Helpdesk Specialist: First‑Line IT Support

Job in Washington, District of Columbia, 20022, USA
Listing for: Collaboredge Inc.
Full Time position
Listed on 2026-02-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading IT support firm in Washington, D.C. is seeking a Helpdesk Specialist to provide first-level technical support. Responsibilities include answering technical inquiries, documenting issues, and ensuring high customer service levels. Candidates should possess a Bachelor's in IT, 5 years' relevant experience, and proficiency in desktop operating systems. The role involves operating during specific night shifts and interacting with various agencies in the district.
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